Programs & Evaluations Specialist

Primary Function of the Position

Hmong American Partnership is seeking a Programs & Evaluations Specialist who will provide critical support across the Community Impact (CI) department. This entry-level role focuses on enhancing program operations, improving evaluation methods, and ensuring data-driven decision-making. The specialist will work closely with the CI Director, program teams, the Systems Integration department, and evaluation consultants to ensure program effectiveness and continuous quality improvement.

Position Responsibilities

• Assist with administrative tasks related to CI programs, including outreach coordination.
• Develop, streamline, and maintain evaluation tools and methodologies for data collection, administration, analysis, and reporting.
• Analyze program data and provide actionable recommendations for continuous quality improvement.
• Train team members on data collection, evaluation tool administration, and data entry best practices.
• Act as liaison between the CI department, Systems Integration department, and external evaluation consultants.
• Ensure alignment between program workflows and evaluation processes.
• Contribute to strategic planning efforts and assist with implementation of strategies.
• Support data entry and compile data for internal agency reports and funder reporting requirements.
• Collaborate with the CI Director to translate data into narratives that demonstrate program impact.
• Assess and monitor overall program quality.
• Partner with the CI Director to design and implement a case management quality audit process.
• Train team members on the quality audit process and ensure adherence to evaluation protocols.
• Other duties as assigned, and as needed, to further the goals of the program and in alignment with HAP’s mission.

Skills, Knowledge, and Abilities

• Strong cultural competency and understanding of the experiences of Southeast Asian immigrant and refugees in America.
• Fluency in Hmong and/or Karen strongly preferred.
• Coordinate and facilitate program services in group and one-on-one settings, including recruitment.
• Strong written and verbal communication skills.
• Strong organization and administrative skills.
• Ability to work independently with minimal supervision along with a growth mindset ready to work with diverse team members.
• Willingness and capacity to work a flexible schedule and extended hours during periods of intense activities. A flexible schedule may include occasional weekends, late evenings, and possible travel within the outlying areas of the Twin Cities.

Education And Experience

• Bachelor’s or AA degree in social sciences, education, public policy, or a related field (or equivalent experience).
• Experience in research, evaluation, and data management required.
• Strong preference for candidates with familiarity or experience in various evaluation approaches, especially community-centric methodologies.
• Familiarity with Social & Emotional Learning Program Quality Assessment (SEL PQA) is a plus.
• Strong analytical and critical thinking skills.
• Excellent interpersonal and training skills.
• Proficient in data collection and analysis tools (e.g., Excel, databases, data visualization platforms).
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and collaborate across departments.

HAP is an equal opportunity and affirmative action employer. Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender, gender identification, disability, age, marital status, familial status, membership, or activity in a local human rights commission, or status with regard to public assistance.

Individuals with disabilities in need of accommodation should contact us at hr@hmong.org.