Verafin - Product Manager (ACH Fraud)

Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting-edge, cloud-based solutions for financial institutions. We’re creating the world’s most effective financial crime fighting network! 

Exciting Opportunity: Product Manager (ACH Fraud)

We're seeking a talented Product Manager to join our vibrant team. In this role, you'll be responsible for maintaining the product roadmap, having discovery calls to understand the need of the market and customers. On these calls, you will dig in, peel the onion, and gain a true understanding of the underlying problems they experience so that we can improve the product with effective solutions.  

You will act as the liaison between the customer and the development team, consistently bringing valuable problems into development days when required. You will become the expert in the part of the product you are responsible for and will coordinate with other teams like Adoption, Sales, CSM, and P-Writers. 

Are you naturally curious, love to learn, and search for answers? When faced with a question and you don't have the answer, do you feel compelled to hunt one down? Then being a Product Manager might be for you! 

What You'll Do: 

• Manage a product backlog specific to Fraud Detection by conducting consistent discovery calls with customers and prospects 

• Participate in demos for sales prospects 

• Attend the corresponding development days for your part of the application 

• Coordinate with the Adoption Team as valuable new features become available for customers 

• Coordinate with P-Writers who are working on Marketing Requirements Documents (MRDs) to detail new product features 

• Monitor all regulatory changes and adjust your backlog based on things that are required for regulations 

• Travel onsite to meet face-to-face and build relationships with top executives at our partner banks  

• Provide content and present information to our customer base via Webinars   
   

What We're Looking For: 

• 2+ years Development or Data Science experience at Nasdaq Verafin is required for this position  

• Proficient in Data Analysis and working knowledge of SQL 

• Curiosity, empathy, and a passion for talking to our customers and internal teams, helping to 'peel the onion' to uncover problems they may be having 

• Experience launching a product and owning the process from beginning to end 

• An understanding of how ACH and other payment systems work 

• Ability to interface with multiple levels within a customer's organization (c-suite, decision-makers, users). 

• An understanding of the banking compliance industry would be considered an asset 

• Previous Product Management experience would be considered an asset 

What Success Looks Like: 

• Consistent customer calls where you can dig in and get to the root of the problem, then present that back to the development team 

• Organized and driven, with the ability to multi-task and prioritize efficiently 

• Ability to figure out solutions to hard problems, work cross-functionally with other teams, and communicate effectively with various stakeholders 

• Responsible for the creation, shipping, and value of the product. You are the owner of this end-to-end process 

Growth Opportunities: 

• Lead a team or become the subject matter expert of your current team. 

• Work cross-functionally within Verafin and explore new areas of the business. 

This position can be located in St. John’s or Toronto, and offers the opportunity for a hybrid work environment (3 days a week in office), providing flexibility and accessibility for qualified candidates 

This job posting closes on September 15th at 11:59pm Newfoundland Time Zone. 

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.