Customer Service and Optical Assistant

Stay on trend with a free pair of prescription glasses every six months!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all. 

We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About The Role

Join us as an Optical Assistant, and embark on a rewarding career journey. You'll receive comprehensive training, and our dedicated team will be right beside you, offering support every step of the way.

• Sales Goals: Actively engage with customers to identify their needs and deliver top-notch service, aiming not only to meet but exceed sales targets.
• Expert Recommendations: Utilize your training to offer eyewear styling advice.
• Energize the Atmosphere: Bring a dynamic energy into the store, making every customer's visit an enjoyable and memorable one.
• Team Spirit: Consistently offer your support to fellow team members, contributing to a harmonious work environment.
• Boost Brand Presence: Take proactive steps to elevate the visibility and awareness of our brand.

About The Person

This is a great opportunity for someone interested in obtaining healthcare experience in a familiar retail setting. Successful applicants will posses the following:

• Retail Acumen: Proven background in a fast-paced retail setting.
• Optical Experience would be highly regarded.
• Communication: Your communication is direct and easy to understand, complemented by outstanding listening skills.
• People Savvy: You have the ability to connect with people, marked by approachability and empathy.
• Customer-Centric: You're passionate about delivering top-tier customer service in every interaction.
• Flexible Schedule: Your availability extends to late evenings and weekends.
• Software: Basic Excel and Math skills
• Hard Skills: Basic Excel and Math

If you are interested in joining a growing global network of optometry service providers please apply. We look forward to reading your application.  

Due to the high volume of applications we typically receive for our roles we are only able to respond to shortlisted applications. However, by applying for this role you will have joined our talent community which will enable us to consider you for other opportunities with Oscar Wylee.