Salesforce Business Analyst

Job Description

Circle K Is Looking For:

Salesforce Business Analyst

• Type of Employment: Permanent
• Location: Oslo, Norway or Copenhagen, Denmark
• Visa requirements: A valid work permit from the EU/EEA (relocation assistance is not provided)

About Us:

Circle K is a dynamic and rapidly growing fuel company committed to delivering exceptional service to our clients. We are seeking a highly skilled and motivated Salesforce Service Cloud Specialist to join our global salesforce team. If you are passionate about Salesforce, excel in fast-paced environments, and have a knack for problem-solving, we want you on board!

We offer a work environment full of creativity, independence, solution-oriented colleagues, and a flat corporate culture. It is important that you thrive in this type of environment.

Key Responsibilities:

• Implement Salesforce Service Cloud in our North American Salesforce instance.
• Oversee the configuration, customization, and maintenance of Salesforce to meet business needs.
• Collaborate with cross-functional teams to implement and optimize Salesforce features.
• Provide expert-level support to users, troubleshoot issues, and offer timely resolutions.
• Conduct training sessions for end-users and ensure ongoing system adoption.
• Identify opportunities for process improvement and efficiency within the Salesforce environment.
• Work closely with stakeholders to understand business requirements and translate them into Salesforce solutions.
• If experienced, lead and participate in Salesforce-related projects from initiation to completion.
• Coordinate with project teams, ensuring timely delivery and adherence to project timelines.

Personal Skills:

• Pro-active, and flexible with a positive can-do attitude in a fast-paced business environment.
• Is eager to learn new things and develop their skills.
• Analytical, structured, and commercially astute.
• Team player, with strong relationship-building, interpersonal, and influencing skills.
• Excellent English oral and written communication skills – other languages is a plus.
• 3-4 years of experience as a Salesforce Administrator, preferably with a focus on Service Cloud.
• Salesforce Administrator Certification is required; additional certifications are a plus.
• Project Management experience is a strong asset.
• Experience in office365 especially PowerPoint and Excel
• Interest in learning about business processes and systems.
• Ideally previous experience with project roles, but not required.
• Apply by September 21st, 2025.

Functional Skills:

Are You Interested?

We are evaluating applications as they come and hire when the right candidate is found, so please send application and CV in English as soon as possible.

• If you have any questions to the job advertisement don’t hesitate to contact Anne Gronemann:
• Email: agro@circlekeurope.com
• Phone: +45 20712798

Our ambition is to be an exceptional place to work. We will put our very best effort into your personal and professional development – because when you grow, we grow. We know great companies are built from within, by great people like you. Come grow with us!