Privacy Specialist

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Privacy Specialist you’ll be supporting the delivery of the privacy programme across Super Group’s global business by supporting the Privacy Operations Team Lead and the Group Privacy Operations & Projects Manager in managing data subject rights requests in line with applicable data protection legislation. This will help us excel to stay ahead of the game.
 

What you’ll be doing

As part of your role, your responsibilities will include:

• Being a specialist in triaging customer data protection data subject rights requests and data protection complaints

• Providing first line response and support for customer data protection queries and complaints

• Co-ordination of supporting teams in the provision of requested personal data, in support of data subject requests.

• Co-ordination of supporting teams in the management of escalations, process improvements and the optimisation of the service.

• Day to day management and output of the data subject access request process, requests for erasure and all other data subject rights requests, within the regulatory timeframe(s).

• Maintaining the appropriate logs and software supporting requests for all data subject requests including the right of deletion and the right of access. 

• Appropriately escalating any issues or queries via the appropriate channels to Senior Management.

• Undertaking general administrative tasks including dealing with customers’ requests for deletion.

• Supporting the Privacy Operations Team Lead to document processes, procedures, templates, reporting, and training material regarding data subject rights requests

• Supporting the Privacy Specialist Team Lead and the Group Privacy Operations Manager with any projects or initiatives.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Bachelor's degree in Law

• Minimum 2 years' experience in Data Privacy, Compliance or Risk Managment

• Experience with Privacy management platforms

• Familiarity with global privacy laws (GDPR, POPIA, etc.)

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability

• Ownership and accountability

• Resilience

• Integrity

• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.

• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

• Competitive Renumeration

• Subsidised Medical Aid or GAP Cover

• Insurance Benefits (including Group Life &Income Continuation Benefit)

• Funeral Fund & Funeral Fund Top Up

• Subsidised Retirement Annuities

• Employee Incentive Plans

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.

Game on!