Client Delivery Manager - Krakow, Poland

Job Description:

We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients.

Using a blend of highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs.

We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of more than 7,000 highly trained analysts and subject matter experts is the industry's largest group of full-time compliance professionals. Together with our clients, we are Reimagining Compliance.

About The Position

As a Manager, you will be responsible for supervising a team of analysts by providing the leadership needed to ensure all projects meet organizational and client objectives. You will serve as a coach and mentor to ensure successful outcomes of engagements. In this position, you will also have direct client contact while establishing cross-functional communication across multiple internal business units.

Primary Responsibilities

• Manage & lead team of up to 25+ analysts, QCs and SMEs.
• Provide people management, performance management & development responsibilities, as well as plan the team’s workload and structure for success.
• Coach, develop & evaluate team members for purposes of hire, termination, advancement, promotion or other job change.
• Manage client projects, executing processes in accordance with compliance policies and overseeing the KYC control environment.
• Interact regularly with major clients to strengthen the partnership, report results, and identify new opportunities for services provided.
• Oversee the team's production and results, seeking opportunities for improved efficiency and streamlined processes and conduct quality control review as necessary.
• Provide production/service reporting to senior leadership and clients.
• Work directly with partnership team to develop subject matter expertise and expand advisory services and consulting opportunities with clients.

• Other:

• Involvement in certain internal strategic initiatives across the Managed Services practice working closely with Sr. Managers and others.

Required Qualifications

• KYC processing experience in corporate and investment banking with the ability to understand how to manage KYC teams and workflows.
• People management experience with proven decision-making ability.
• Ability to lead projects, develop timelines, coordinate project teams and implement action items during the life of a project.
• Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships.
• Bachelor’s Degree with 4-5 years or more of Anti-Money Laundering (AML) experience.
• Fluency in English (B2 and above) a must.
• Professional working proficiency in German (B2 and above).

Preferred Qualifications

• Professional Certification.

• Master’S Degree.

• Strong entrepreneurial spirit, highly collaborative, able to express ideas readily, manage change fluidly, able to influence and identify opportunities.

AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

All the information concerning breaches of law during the recruitment process should be reported at pl.whistleblowing@amlrightsource.com. Upon request, you will be provided with Internal procedure for reporting and following up on breaches of law, adopted by the Company based on the Whistleblower Protection Act.

Recruitment Scam Alerts

We’re aware of an increase in recruitment scams where individuals falsely claim to represent AML RightSource. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official AML RightSource communications are conducted through "@amlrightsource.com" email addresses. If you encounter suspicious messages, do not respond.