Transaction Corrections Specialist

Shape the Future of Payments with Nexi in 2025
Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.

Why This Role Is Right for You
As a Transaction Correction Specialist, you’ll join a collaborative and forward-thinking team based in Rzeszów.

About Your Future Role
In this position, you will:

• Receiving, handling, and preparing responses to requests related to correcting transactions carried out by companies within the Pep Group
• Preparing transfer/reposting instructions resulting from handled requests
• Marking payments for correction
• Handling the blocked cards process
• Managing chargeback and adjustment processes
• Entering corrections for transactions requiring remedial actions
• Explaining discrepancies in returned transfers from issuers and blocked payments as part of the transaction correction process
• Entering corrections for processed payment settlements within the services offered by the company, including BLIK, card payments, and transactions made via payment terminals
• Preparing team statistics and reports upon supervisor’s request
• Collaborating with other departments to clarify the circumstances of conducted transactions
• Training and supporting junior specialists
• Representing the team in internal and cross-departmental meetings and trainings as designated by the supervisor

Essential Qualifications:

• At least 2 years of experience in the position of Transaction Monitoring Specialist/ Transaction Correction or a similar role
• Knowledge of payment organization regulations, particularly Visa/MasterCard, with a focus on transaction monitoring
• Familiarity with fraud scenarios within card transactions (POS/e-Commerce) and methods of detecting them
• Higher education, preferred fields: Law, Administration, Economics, Management, or related
• Proficiency in English at a A2+/B1 level and fluent Polish language
• Very good knowledge of MS Office
• Highly developed analytical skills, independence, and attention to detail

Even if you don’t check every box, your unique potential and willingness to learn could set you apart.

What’s in it for You?

• Attractive salary and a competitive benefits package to reward your expertise and contributions 
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment 
• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential

Discover Life at Nexi
We’re an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our Life at Nexi page.

• Diversity and Inclusion at Nexi
• We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive. 
• Your Next Step Starts Here
• If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!