User Research Manager

Company Description

Welcome to a world, where your ideas lead to something big. Welcome to Bosch. Bosch is the world‘s largest manufacturer of Power Tools. We are leading innovators in this field, offering an extensive range of Power Tools for professional users. The Robert Bosch Power Tools creates fascinating products and services for trade, industry and home & garden.

Job Description

Join our global User Research Team at Bosch Power Tools, where you'll collaborate with an international network of professionals across Product Development, Brand Management, and UX Testing & Design. This role offers an exciting opportunity to drive user-centered research initiatives throughout our product and communication development lifecycle.

Your Responsibilities:

• Define and perform qualitative and quantitative user research and testing procedures, along the entire product development process
• Brief and lead external research agencies
• Analysis, interpretation and reporting of research results with a strong Insights into action attitude
• Contribute to global research studies with data and insights analytics and support with questionnaire programming
• Support product development and innovation process by conducting and analyzing interviews with Tradesman, Professional Gardener and DIYer
• Help build up in-house testing procedures for fast and efficient user testing

Qualifications

• Bachelor/ master’s degree in psychology, user/market research, social science, psychology, business administration or related subject
• 2-5 years’ experience in a user research agency or corporate environment
• Experience in consumer goods – FMCG or Durables
• Broad knowledge of qualitative and quantitative methodologies
• Facilitation Skills: Demonstrated experience in moderating interviews, focus groups, and other direct user interaction sessions
• Experience in managing external research agencies
• Knowledge in statistical analysis and tools and willingness to pioneer with new methods and AI tools
• Experience with quantitative survey tools (e.g. Qualtrics, Quantilope etc.)
• Ability to manage projects on a global level in a matrix organization
• Fluent in English (written and spoken)

Additional Information

Get to know our #LikeABosch benefits.

We would like to help you GROW, so we offer you:

• Financial security & recognition: We review and increase your competitive base salary annually, offer performance-, loyalty-, and referral bonus.
• Trainings and professional development: We believe in a Life-Long Learning approach, so you can take advantage of several technical and soft skill trainings and language courses.
• Career development: We have a wide range of programs to choose from, even if its leadership, expert or project development you are aiming for. We also offer mentoring and coaching opportunities, we have PhD program and we offer international assignment possibilities.

We would like you to ENJOY the benefits of balancing your life and your work, so we pay attention to:

• Your work life-balance: You can work from our activity based offices designed for creativity and efficiency or from home while enjoying flexible working hours. We offer childcare possibilities and sabbatical option.
• Your health and well-being: We provide free professional consultants for any personal, legal, financial or health related issues. You can benefit from our developing onsite medical center and organized regular health checkups.
• We also offer you several perks and benefits: You can use your annual cafeteria allowance flexibly for family support (e.g. tax-free kindergarten and nursery allowances), health care, mobility (car sharing services) and recreation. You can enjoy our onsite canteen, we support when you work from home and if you live far, we cover your commute costs. We also appreciate your loyalty with jubilee gift and extra jubilee holiday.

You could join an INSPIRING community worth to belong:

• We are true to our values: We are committed to sustainability, we value that everyone is different and that diversity makes us truly successful. We also take social responsibility seriously and regularly organize charity actions, blood donations and support worthy causes.
• Team building activities and community events are also part of our everydays. We like to come together for a good summer party or family day.

Are you ready to work #LikeABosch?

Please be aware that this position might need to undergo Pre-Employment Screening after your consent. In this case you will be contacted by the recruiter individually. Please find further information with regards to Pre-Employment Screening within our data privacy notice.

Please apply with your English CV!

If you require any further information, please feel free to contact us on the following number: +36 80 18 08 01. Our colleagues can help you with answers during the weekdays between 08:00 a.m. till 11:00 a.m.