HR Specialist

Summary

The Human Resources Specialist plays a vital role in supporting the smooth operation of the Human Resources department, with a focus on delivering exceptional employee experience from onboarding through the entire employee lifecycle. This position will support various HR functions, including HR business partners, employee & labor relations, learning, and HR operations / benefits. The ideal candidate is a highly organized, detail-oriented individual with strong communication and interpersonal skills, and a passion for creating a positive work environment.

 

Responsibilities:

 

 Employee & Labor Relations:

• Oversee the company’s Work Rules for Absenteeism and Tardiness, advising program leadership on proper use of the time & attendance system, ensuring consistent policy application, and counseling on recommendations and processing as needed.
• Communicate with employees regarding attendance records and maintain documentation for accountability.
• Manage unemployment claims, appeals, and hearings, preparing timely responses and coordinating with managers to provide accurate, consistent documentation.

Onboarding, Orientation & Learning:

• Coordinate the end-to-end onboarding process through ADP HRIS and ensure completion of required documentation.
• Partner with the learning and benefits teams to support new hire orientation sessions, preparing materials and introducing new employees to company culture, policies, and key personnel.
• Support the preparation and delivery of training programs for new hires and existing staff as needed.
• Manage employee ID badges, including issuance, replacements, and troubleshooting system issues.

HR Operations Support:

• Ensure accurate and timely completion of I-9 forms and maintain compliance with all federal and state employment laws.
• Accurately update and maintain employee data in the HRIS, including transfers, promotions, status changes, and salary adjustments.
• Provide support to the HR customer service mailbox, addressing inquiries and resolving employee questions like payroll processing, benefits, recruitment and labor relations.
• Maintain employment verification requests not covered by The Work Number and ensure proper handling of confidential records.

 

Hours:

Full-time 37.5 hours per week

• Monday-Friday 9am-5:30pm
• Hybrid - 3 days in office

 

Qualifications:

• Bachelor's degree in human resources, business administration, or a related field (or equivalent combination of education and experience).

• A minimum of one to three years of job experience.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Knowledge of HR Information Systems (HRIS), with experience using platforms like ADP a strong plus.

• Excellent communication (written and verbal), interpersonal, and customer service skills.

• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

• Ability to maintain a high level of confidentiality and handle sensitive information with discretion.

• Basic understanding of employment laws and regulations (e.g., I-9 compliance, protected absences).

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

 

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
2. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
3. Tuition assistance and many training opportunities for career development.
4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.