Branch Manager Trainee
Mariner Finance.com
Office
Myrtle Beach, SC, US
Full Time
Position: Branch Manager Trainee
Company: Mariner Finance
Location: On-site/in office
Hours: Full time- 40 hours per week
Program Length: 14 months
Summary:
This is a comprehensive Training Program where you will learn all aspects of Branch Operations during a 14-month time period. During this time, you will shadow the Branch Manager in daily operations to learn sales, collections, audits, lending, and management responsibilities. You will have the opportunity to visit multiple branches, gain experience through branch management practice assignments, and then choose where you will become a full time Branch Manager at the completion of your program!
Requirements:
• Bachelor’s degree or Military rank of E-4, W1, O3 or above.
• GPA of 3.0 or higher.
• Willingness and ability to relocate once program is completed in 14 months.
• Capacity to travel for a week or longer during the program.
Preferred Qualifications:
• Sales and customer service experience.
• Internship or work experience in the consumer lending or financial services industry.
• Bilingual fluency in Spanish and English.
• Effective communication skills.
• Experience with technology-based systems and programs.
• Ability to complete tasks in a timely and accurate manner.
• Demonstrated problem-solving skills.
• Interest in the consumer lending industry.
• Work in a fast-paced environment.
Incentives:
• Hourly base and monthly bonus incentive.
• Health, dental, and vision insurance.
• 401k with company matching.
• 15 days PTO and 11 public holidays.
• Advancement and growth opportunities.
Responsibilities and Essential Duties:
• Provides quality service to existing and prospective customers seeking loans.
• Achieves consistent results and meets expected individual and branch goals related to the sale of company products and services.
• Exercises lending authority when reviewing and approving applications and uses product knowledge in offering loan solutions that meet customer need.
• Takes initiative in learning the lending and collection job functions and duties of all branch personnel during the Branch Manager Training Program.
• Assists management in proactive daily task assignment to ensure branch is structured to provide quality customer service level.
• Manages approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors. Uses problem-solving skills to resolve product, service, and policy-related obstacles for customer.
• Acts proactively in the retention and maintenance of existing accounts by placing inside sales calls to help develop awareness of other products and services.
• Assists Branch Manager in the management of multiple priorities with existing and potential customers, initiates contact with customers to acquire additional financial information, completes reports, and communicates/resolves problem situations.
• Exercises authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan. Assists manager in review of branch income statement and implementing action plans based on analysis.
• In manager’s absence, provides leadership to branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP.
• Performs relief assignments in other markets across the organization to practice and demonstrate learned skills.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Other functions include but are not limited to: collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phone, photocopying, filing, etc.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
IND1
#LI-Onsite
#R75
Compensation: Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance.
Hours of Work:
• Saturday hours required seasonally and as business needs require
• Full-Time, Non-Exempt or Exempt
• To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.
Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including:
• Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA
• Vision Insurance
• Dental Insurance
• Company-paid Basic Life, Long-Term Disability, and AD&D Insurance
• Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance
• 401(k) and Company Matching Contributions
• Paid Time Off - full-time employees may accrue a minimum of 120 hours per year
• 11 Paid Holidays
• FMLA
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Referral Incentives
• Education Assistance Program
• Complimentary FIMC Membership Plan
• Access to industry-specific training programs
• Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact careers@marinerfinance.com for additional information.
Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level.
Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
For additional information, please visit: https://www.marinerfinance.com/careers/benefits/
Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.
Mariner Finance, LLC | NMLS #166564
Company: Mariner Finance
Location: On-site/in office
Hours: Full time- 40 hours per week
Program Length: 14 months
Summary:
This is a comprehensive Training Program where you will learn all aspects of Branch Operations during a 14-month time period. During this time, you will shadow the Branch Manager in daily operations to learn sales, collections, audits, lending, and management responsibilities. You will have the opportunity to visit multiple branches, gain experience through branch management practice assignments, and then choose where you will become a full time Branch Manager at the completion of your program!
Requirements:
• Bachelor’s degree or Military rank of E-4, W1, O3 or above.
• GPA of 3.0 or higher.
• Willingness and ability to relocate once program is completed in 14 months.
• Capacity to travel for a week or longer during the program.
Preferred Qualifications:
• Sales and customer service experience.
• Internship or work experience in the consumer lending or financial services industry.
• Bilingual fluency in Spanish and English.
• Effective communication skills.
• Experience with technology-based systems and programs.
• Ability to complete tasks in a timely and accurate manner.
• Demonstrated problem-solving skills.
• Interest in the consumer lending industry.
• Work in a fast-paced environment.
Incentives:
• Hourly base and monthly bonus incentive.
• Health, dental, and vision insurance.
• 401k with company matching.
• 15 days PTO and 11 public holidays.
• Advancement and growth opportunities.
Responsibilities and Essential Duties:
• Provides quality service to existing and prospective customers seeking loans.
• Achieves consistent results and meets expected individual and branch goals related to the sale of company products and services.
• Exercises lending authority when reviewing and approving applications and uses product knowledge in offering loan solutions that meet customer need.
• Takes initiative in learning the lending and collection job functions and duties of all branch personnel during the Branch Manager Training Program.
• Assists management in proactive daily task assignment to ensure branch is structured to provide quality customer service level.
• Manages approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors. Uses problem-solving skills to resolve product, service, and policy-related obstacles for customer.
• Acts proactively in the retention and maintenance of existing accounts by placing inside sales calls to help develop awareness of other products and services.
• Assists Branch Manager in the management of multiple priorities with existing and potential customers, initiates contact with customers to acquire additional financial information, completes reports, and communicates/resolves problem situations.
• Exercises authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan. Assists manager in review of branch income statement and implementing action plans based on analysis.
• In manager’s absence, provides leadership to branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP.
• Performs relief assignments in other markets across the organization to practice and demonstrate learned skills.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Other functions include but are not limited to: collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phone, photocopying, filing, etc.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
IND1
#LI-Onsite
#R75
Compensation: Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance.
Hours of Work:
• Saturday hours required seasonally and as business needs require
• Full-Time, Non-Exempt or Exempt
• To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.
Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including:
• Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA
• Vision Insurance
• Dental Insurance
• Company-paid Basic Life, Long-Term Disability, and AD&D Insurance
• Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance
• 401(k) and Company Matching Contributions
• Paid Time Off - full-time employees may accrue a minimum of 120 hours per year
• 11 Paid Holidays
• FMLA
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Referral Incentives
• Education Assistance Program
• Complimentary FIMC Membership Plan
• Access to industry-specific training programs
• Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact careers@marinerfinance.com for additional information.
Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level.
Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
For additional information, please visit: https://www.marinerfinance.com/careers/benefits/
Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.
Mariner Finance, LLC | NMLS #166564
Branch Manager Trainee
Office
Myrtle Beach, SC, US
Full Time
September 5, 2025