Branch Manager, Service & Install - Lewiston

The Position: The Branch Manager will be responsible for all activities for the Lewiston, ID Wayne Dalton Sales & Service Center.  There are no relocation assistance available.   Direct Reports:  Sales, Office Administrator and Installers   Reports Into: Regional Operations Manager, West Coast Essential Duties and Responsibilities

• Participates in the direction, strategies, and implementation of all programs for the operations.
• Develop strategies to obtain new accounts and strengthen relationships with existing accounts.
• Develop specific strategies for each of the following growth areas:
• Increase Product Sales of the entire product line
• Increase parts and service sales-large focus in this area.
• Develop and execute a strategic growth plan for the business.
• Provide ongoing contributions to the company’s marketing and sales planning and development efforts.
• Report energizing industry trends to management and research and development staff.
• Review, improve and oversee marketing and advertising programs at each branch.
• Review and participate in development of management information systems, internal policies, processes and controls to identify and manage business risks.
• Review and oversee development of policies and procedures for purchasing, inventory management, quality assurance, health and safety, education and training.
• Develop and maintain programs and relationships with key suppliers.
• Work closely with engineering to help with new product development and the successful installation where needed.
• Communicate new business opportunities and market intelligence to the company.
• Demonstrate effective negotiating skills in all aspects of interaction.
• Demonstrate problem-solving skills, good judgment, and the ability to achieve consistent high levels of results.
• Provide accurate monthly forecasts and monthly reports.
• Follow corporation guidelines and policies as required within the operations.
• Work effectively with Marketing, Engineering and all other functions.

    Skills/Experience Requirements

• A minimum of seven to ten years’ experience in the install, construction, or service industry.
• A positive individual who is extremely professional with high integrity and strong work ethics. Honor confidentiality of proprietary company information.
• Must have excellent written and verbal communication skills.  Good listening skills.
• An enthusiastic, energetic individual with a commanding presence and strong customer relationship building skills who can build excitement internally and externally.
• A strategic professional with the ability to sell to the end user.  Can see beyond traditional sales channels.  Must have strong negotiation skills.
• A self-confident and assured individual who is able to command respect, think quickly and work independently.  An entrepreneurial spirit who is able to work as a member of the team.
• A goal oriented individual who is able to think creatively and demonstrates consistent achievement.
• Ability to think and operate both short and long term, be able to hit sales numbers without sacrificing long term goals.
• Must possess a strong mechanical/technical aptitude and be good with numbers.  An understanding of the construction industry with the ability to understand plans and specifications.  Must also have an understanding of both pricing and P&L as it relates to customers.
• A versatile individual with the ability to handle multiple cultures, as well as strong problem solving skills and the ability to provide conflict resolution.
• A risk taker, resilient with proven mental and physical tenacity.  Aggressive, not afraid to fail or make mistakes.

  Education Requirements

• A Bachelor’s degree or equivalent, in Business, Marketing or Engineering is a plus.