Administrative Professional 3 (PN 20013959)

Administrative Professional 3

About Us:

Our mission at the Ohio Department of Health (ODH) is “advancing the health and well-being of all Ohioans”. Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.

What You'll Do:

ODH is seeking to fill an Administrative Professional 3 position within the Bureau of Environmental Health and Radiation Protection. This position will provide non-routine administrative support to resolve problems, prepare correspondence and reports and carry out other assignements within the X-ray program. This position will:

• work with unit staff to support and assist in processing X-ray registration appllications, amendments, renewals, ownership changes, certificates, enforcement letters and notices of violations and revocations
• disseminate incoming inquiries or information to staff from internal and external customers (e.g., Office of Fhancial Affairs, website inquiries and incoming email) for response
• research and prepare Reports of Assembly (ROA) forms and make recommendations for inspections
• assist supervisor in developing and updating bureau procedures necessary for policy implementation
• assist supervisor in developing and maintaining systems regarding work flow of administative functions
• provide administrative and fiscal support that includes interacting with staff to expedite fiscal procedures, prepare and process credits, adjustments, refund modifications and requests for invoice.

30 months of experience or training in secretarial/administrative professional field.

OR

Completion of associate core coursework in secretarial science or business office applications from accredited career school or community college AND12 months of experience in secretarial/administrative professional field.

OR

12 months of experience as Administrative Professional 2, 16872.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:

• Associate or advanced degree in secretarial science, office management, or office administration
• Experience in conducting analysis of data, defining problems and drawing valid conclusions
• Experience providing technical assisstance/customer service
• Experience resolving customer complaints
• Experience with prioritizing, multi-tasking and being flexible
• Experience explaining regulatory compliance to customers
• Experience with communicating with various parties (e.g., ODH leadership, section chiefs, outside vendors, other customers)
• Experience with computer software (e.g., Access, Excel, Word)
• Experience interpreting agency policy and procedures
• Experience in preparing written documentation, communications and position papers

Job Skills: Administrative Support/Services

Technical Skills: Administrative support /services, Clerical & Data Entry

Professional Skills: Organizing & Planning, Written Communication, Attention to Detail, Strategic Thinking

EDUCATIONAL TRANSCRIPT REQUIREMENTS:
Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp, or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.

Unless required by legislation, the selected candidate will begin at Pay Grade 30, Step 1 of the OCSEA Pay Range Schedule ($25.77 per hour), with an opportunity for pay increase after six months ($26.76) of satisfactory performance and then a yearly raise thereafter.

APPLICATION PROCEDURES:
All applicants must submit a completed Ohio Civil Service Application using the TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.

STATUS OF POSTED POSITION:
You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details.

BACKGROUND CHECK NOTICE:
The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.