E-Commerce Coordinator - Pizza Hut Canada

The E-Commerce Coordinator is the primary point-person responsible for bridging back-end menu design and digital content execution. This role manages configuration and updates across platforms, ensuring accuracy, consistency, and alignment with broader marketing initiatives. The ideal candidate brings a strong understanding of e-commerce principles, digital merchandising strategies, and data analysis techniques to optimize the online shopping experience. Success requires a strong sense of ownership, effective cross-functional collaboration, attention to detail, and clear communication with stakeholders to deliver a seamless and impactful digital guest experience.

Key Responsibilities (includes but not limited to):

• Align menu and content updates with digital and marketing calendars, taking ownership of designated windows throughout the year.
• Manage execution of digital content, including product imagery, descriptions, banners, and promotional assets.
• Manage menu execution and menu architecture build, including creation and launch of new products, LTOs, deals, and bundles.
• Conduct A/B and multivariate tests to optimize merchandising layouts, product placements, and promotional strategies.
• Coordinate with stakeholders across functions to optimize digital channels and ensure seamless customer experience.
• Analyze sales data and customer behavior to identify trends, patterns, and opportunities for improvement in digital merchandising effectiveness.
• Develop reports and presentations to communicate findings, insights, and recommendations to key stakeholders.
• Stay abreast of industry trends, best practices, and emerging technologies in digital merchandising and e-commerce.

Required Qualifications:

• You will be required to attend the Vaughan, ON office 2 days a week on Tuesday and Thursday.
• 2+ years proven experience in digital merchandising, e-commerce, or a marketing-related field, preferably within QSR or Retail.
• Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies.
• Familiarity with A/B testing methodologies, e-commerce metrics, and performance optimization techniques.
• Excellent communication and presentation skills, with the ability to clearly convey complex ideas and collaborate across diverse teams and stakeholders.
• Highly detail-oriented with strong organizational skills and a focus on accuracy in execution.
• Demonstrated sense of ownership and accountability for deliverables, with the ability to pace and prioritize work effectively.
• Ability to thrive in a fast-paced, deadline-driven environment and adapt quickly to evolving priorities.

Preferred Qualifications:

• Experience using Contentful or similar content management or configuration tooling.
• Experience using Optimizely or similar A/B testing tools.
• Experience using Fullstory or similar heatmapping tools.
• Experience using G4A.
• Digital experience in QSR or Retail industry.