Outdoor Adventure Guide Supervisor

Description

Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.

We’re looking for Big-Hearted Champions who are passionate about outdoor recreation, art, and meaningful connection. Together, we're crafting a one-of-a-kind, multi-season destination that seamlessly blends outdoor art, exhilarating recreation, and exceptional hospitality. If you’re an enthusiastic, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

We Are:

Big-hearted: passionate, warm, joyful, and generous. 

Champions: tenacious, intolerant of mediocrity, and constantly seeking feedback. 

These values make us who we are and help drive us to fulfill our purpose: to spark wonder!

Our Commitment to Equality:

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams. 

Appearance Guidelines:

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.

Perks of Joining Our Big-Hearted Champions: 

• Health, Vision, Dental Benefits
• 401K Plan and company match
• Employee Assistance Program 
• Generous Paid Time Off 
• Company provided Life Insurance & Short-Term Disability 
• Seasonal Ski & Summer Passes for self, self & dependents + Buddy Vouchers
• Life Style Spending Account
• Education Assistance
• UTA Ski Bus Pass and Employee Shuttle Service 
• Powder Mountain Retail/Rental Discount and On-Mountain F&B Discounts
• Powder Mountain Snowsports School Discounted Lessons
• Access to Expertvoice.com, Outdoorly.com, Outdoor Prolink and partner discounts.
• Powder Mountain on-snow uniform for specific roles.
• Free On-site Gourmet Employee Lunches
• Flexible and Hybrid Workplace Environment
• New Modern Office with Indoor/Outdoor Meeting Spaces

Requirements

Job Title: Outdoor Adventure Guide Supervisor
Department: Outdoor Adventures

Status: Full Time Flex

Reporting To: Outdoor Adventure Guide & Expeditions Manager

Position Overview:

The Outdoor Adventure Guide Supervisor will oversee daily operations of the Outdoor Adventure Guides. The program consists of daily guided tours as well as backcountry expedition programs for adults and teenagers. This position will be responsible for guide training, daily staffing and operations, program safety and ensuring a high level of customer service for our public users and private Powder Haven membership. This position will support a variety of summer programs including rock climbing, canyoneering, backpacking, kayaking, hiking, stand up paddle boarding, mountain biking, kite sports, E-Foils basic instruction, Archery range supervision and more. As well as a variety of winter programs including, but not limited to, backcountry skiing, nordic skiing, snowshoeing, snowmobiling, and kiteskiing.

Key Responsibilities:

• Provide oversight and direct support for guide staff
• Assist in hiring and training of Guide staff
• Train guide staff for seasonal programming
• Maintain high standard of operations for safety and member interaction
• Assist in developing SOP for daily activities  including itineraries, staffing, training and emergency action plans associated with each activity
• Support in planning and development of off-site teen and adult expedition programs
• Execute daily programming with an attention to detail on luxury standards
• Ensure smooth backcountry operations for daily and expeditions programs
• Train staff on specialized backcountry knowledge and certifications needed for programs 
• Interface with adjacent departments and external adventure vendors.
• Uphold the highest standards of luxury Outdoor Adventure operations for our current membership and prospective members
• Travel for expedition programs both regionally and internationally
• Coordinate and point communication with participants for pre and post program needs
• Inventory and maintenance of outdoor adventure and technical gear
• Coordinate daily set up and tear down for program needs
• Facilitate staffing and supervision of Archery program
• Facilitate staffing and supervision of additional Club programs created.

Requirements and/or Qualifications:

• Extensive professional background in Outdoor Adventure Guiding
• Experience in Outdoor Adventure guide staffing and training in technical skills
• Familiarity and background with high touch, luxury hospitality clientele 
• Background in backcountry travel and trip operations including trip planning, coordination, equipment inspection and maintenance, and program operations
• Familiarity with diverse portfolio of Outdoor Adventure activities with an emphasis in fly fishing, backcountry skiing, rock and ice climbing, mountain biking and water sports instruction
• Developed leadership skills focused on culture and high standards of operations
• Luxury hospitality experience preferred
• Emergency management experience preferred
• WFR Minimum - WEMT Preferred
• Drive work vehicles
• Proficient swimming ability in calm and moving water.
• Spend extended periods of time on backcountry programming
• Pass background checks to lead and run youth programming
• Experience with technical rope skillset
• SPI certification preferred
• AAA Pro1 Avalanche (or equivalent) minimum- AAA Pro 2 preferred. 
• Professional Fly fishing experience preferred
• AMGA SPI certification preferred
• Experience with archery range operations and sport preferred
• Professional Fly Fishing Experience preferred, specifically related to float trips and half day walk/wade
• Nordic Ski Instruction Experience Preferred for classic and skate skiing
• Snowshoe Experience Preferred
• Snowmobile Operations Preferred
• Kite Skiing Experience Preferred

Physical Requirements- Must be able to perform physical activities such as, but not limited to:

• Ski Tour 5,000+ vertical ft. Daily
• Ski and Hike with 40lb plus pack for a full day of operations
• Ability to move 200+lbs by toboggan or medical extrication device.
• Ability to navigate Backcountry Terrain in limited visibility/ Inclement weather.
• Ski expert level terrain.
• Climb 5.11+ Rock Routes
• Climb WI5+ Ice Routes
• Ability to swim in moving water.

Working Environment:

The working environment for this position ranges from indoor office environments to high alpine, desert, water based and hazardous outdoor environments. This position will spend extended periods of time in the backcountry for Outdoor Adventure programs both summer and winter.