Client Relationship Manager

Company Description

About Us
At Messa Sync, we help businesses connect with clarity, purpose, and results. As a forward-thinking marketing and business solutions agency, our mission is to empower clients through strategic development, streamlined branding, and growth-focused execution. From startup ventures to established enterprises, we deliver customized strategies that drive engagement, optimize performance, and produce lasting impact.

Job Description

Job Description

We are seeking a proactive and detail-oriented Client Relationship Manager to join our growing team in Tampa, FL. This role is responsible for managing and nurturing key client accounts, ensuring satisfaction, retention, and long-term success. The ideal candidate will have a client-focused mindset, strong communication skills, and the ability to manage multiple relationships simultaneously.

Key Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Act as the main point of contact for assigned clients.
• Identify client needs and provide timely and effective solutions.
• Coordinate with internal teams to ensure consistent service delivery.
• Monitor client account status and conduct regular reviews.
• Handle client inquiries and resolve issues promptly.
• Prepare reports and client updates as needed.
• Bachelor’s degree in Business, Communications, or a related field (or equivalent experience).
• Minimum of 2 years of experience in client service, account management, or relationship management.
• Excellent interpersonal and communication skills (verbal and written).
• Strong organizational skills and attention to detail.
• Ability to manage multiple clients and priorities simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Competitive salary: $58,000 – $64,000 annually

Qualifications

Qualifications

Additional Information

Benefits

• Professional growth opportunities and internal advancement paths
• Skill development through ongoing training and mentorship
• Supportive and collaborative work environment
• Paid time off and holidays
• Health and wellness benefits package