Associate, National Advisory Desk

Location: This in-office position will be based out of our Toronto office.

Our organization:

Founded in 2017, Wellington-Altus Financial (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., Independent Advisor Solutions Inc., and Wellington-Altus Private Wealth Inc.—the top-rated* investment dealer in Canada and one of Canada’s Best Managed Companies. With nearly $40 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers and their high-net-worth clients.

*Investment Executive 2025 Brokerage Report Card.

The opportunity:

Reporting to the Senior Manager, National Advisory Desk, the Associate, National Advisory Desk will use their exceptional organization and client service skills to provide confidential and timely administrative and client-service support to National Advisory Desk advisory team and their clients.

Acting as a resource person for clients, the incumbent will lead the timely and accurate completion of administrative tasks relating to managing client accounts and team operations.

Key responsibilities include:

Assisting in preparing Advisors for client meetings, including the preparation of account-opening documentation.
Processing a variety of transactions (ex: issuing cheques, electronic payments, deposits, contributions and withdrawals, incoming and outgoing transfers).
Committing to rigorous follow-up relating to all client transactions to ensure proper processing and minimization of errors.
Acting as a general resource person for clients (ex: electronically sending documents to clients including statements and tax slips., printing statements, tax slips).
Having a strong understanding of the firm’s procedures and policies.
Maintaining client files, ensuring that all documentation and notes are compliant with industry regulations.
Performing general administrative tasks (ex: preparing letters, client communication pieces, etc.)
Attending client events.
Performing other duties as assigned.

The Ideal candidate will possess:

A diploma in business administration, accounting, finance, or similar field of study.
A minimum of one year of administrative experience, preferably in Finance.
Completion of Canadian Securities Course (CSC) or Conduct and Practices Handbook Course (CPH) would be considered an asset.
Experience in opening accounts with CIRO is considered a strong asset
Proficiency with the MSOffice suite, including Word, Excel, Powerpoint, Teams, and Outlook.
Demonstrate a high level of accountability, reliability, adaptability, and innovation in accomplishing day to day work and long-term goals.
Excellent attitude and commitment to providing extraordinary service.
An excellent attention to detail.
Exemplary interpersonal and influencing skills; an ability to communicate effectively and work collaboratively, across multiple mediums (in-person, over the phone, and virtually).
Excellent problem-solving skills.
Strong organizational skills.
A high tolerance for ambiguity; highly adaptive and able to manage a large volume of competing priorities.
Strong critical thinking and written and verbal communication skills.
An ability to maintain the highest levels of confidentiality.

Conditions of employment:

Must be legally eligible to work in Canada.
A background check, satisfactory to the employer, may be required of the successful applicant prior to commencing employment.

Wellington-Altus Private Wealth is strongly committed to equity and diversity within its community and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.

If you require accommodation for the recruitment process, please let us know at the point of application.

To apply:

Click the Apply for This Job button to submit your resume, cover letter and salary expectations. You will be contacted if you are selected for an interview. More information about working at Wellington-Altus can be found on our website at www.wellington-altus.com.