Cluster Learning and Development Manager
Accor
Office
New Delhi, DL, India
Full Time
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
Responsible for leading and managing learning & development operations for ibis New Delhi Aerocity, ibis Gurgaon Golf Course Road and ibis Jaipur City Centre.
Conduct organization wide training needs assessments and develop strategic learning plans
Design and implement innovative learning solutions, including e learning, blended learning, and instructor led training programs
Collaborate with department heads to identify skill gaps and create tailored development plans
Manage the learning and development budget, ensuring cost effective solutions
Oversee the administration and utilization of the company's Learning Management System
Develop and maintain relationships with external training providers and consultants
Create and implement strategies to measure the effectiveness of learning initiatives and their impact on business outcomes
Qualifications
Bachelor's degree in Human Resources, related field or Master's degree
Additional Information
Competencies
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
- Strong leadership, interpersonal and negotiation skills
- Results and service oriented with an eye for details
- A team player & builder
- A motivator & self-starter
Cluster Learning and Development Manager
Office
New Delhi, DL, India
Full Time
September 5, 2025