company logo

Cluster Learning and Development Manager

Accor

Office

New Delhi, DL, India

Full Time

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

Responsible for leading and managing learning & development operations for ibis New Delhi Aerocity, ibis Gurgaon Golf Course Road and ibis Jaipur City Centre.

Conduct organization wide training needs assessments and develop strategic learning plans

Design and implement innovative learning solutions, including e learning, blended learning, and instructor led training programs

Collaborate with department heads to identify skill gaps and create tailored development plans

Manage the learning and development budget, ensuring cost effective solutions

Oversee the administration and utilization of the company's Learning Management System

Develop and maintain relationships with external training providers and consultants

Create and implement strategies to measure the effectiveness of learning initiatives and their impact on business outcomes

Qualifications

Bachelor's degree in Human Resources, related field or Master's degree

Additional Information

Competencies

  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint
  • Strong leadership, interpersonal and negotiation skills
  • Results and service oriented with an eye for details
  • A team player & builder
  • A motivator & self-starter

Cluster Learning and Development Manager

Office

New Delhi, DL, India

Full Time

September 5, 2025

company logo

Accor

Accor.com

Accor