Head of People & Culture
World Vision
Office
VF Head Office, Kenya
Full Time
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
Overview
VisionFund Kenya is a dynamic financial services company and a key investment of World Vision Kenya, committed to fostering sustainable financial inclusion. Learn more at www.visionfundkenya.co.ke.
The Head of People & Culture is responsible for all aspects of the human resource function within the VisionFund Kenya Office. Reporting to the Chief Executive Officer, the position is responsible primarily for P&C Strategy, staffing, recruiting, retention, performance management, employee relations, compensation, compliance, individual development and succession planning. The incumbent ensures that HR initiatives are aligned with VFK’s mission, values and long-term business strategy, and that they support the evolving HR needs of the business. The overall objective of the position is to support the development and retention of a high-performance work force and a learning culture
Key Responsibilities
(20%) P&C strategy - Ensure that P&C Strategy is developed & implemented in all areas of the organization and in compliance with VF Kenya & VFI standards.
- Provides strategic People support and advice on Human Resources issues
- Updates the employee handbook on a per need basis, and ensures that all revision and addition to the policies are written in the employee handbook; Informs all concerned staff the changes entered into the employee handbook;
- Ensures that good insurance covers for staff are in place that will be of benefit to the organization
- All Policies are updated as required quarterly present to board P & C matter
- Recommend employees recognition activities to honour individual milestones and achievements
(10%) Manpower planning & Budgets
- Contributes and advises in senior management strategic planning, with particular responsibility for HR needs, policies and procedures;
- Prepares and submits annual budget and plan for the approval of the SMT
- Aligns with SMT on manpower planning
(15%) Recruitment and Onboarding
- Develops letters of appointment, transfer, promotion, and the like; and sends to the concerned staff after approval;
- Conducts “due diligence” or the “fit and proper” test to assess the job applicant’s background and character;
- Ensures that VF Kenya maintains a standardized and systematic hiring and recruitment process; develops or updates hiring policies and procedures most appropriate to individual positions;
- Coordinates all recruitment for VF Kenya: reviews staff requisitions, supervises the hiring and contractual process, and arranges for the new employee’s orientation with the immediate supervisor
(10%) Compensation & Rewards
- Reviews the benefits scheme (compensation, incentives, and other benefits) on an annual basis; ensures that it is properly administered in accordance with the employee handbook, and if necessary, recommends to the CEO the renewal of the scheme;
- Conducts consultations with department heads to determine performance indicators and benchmarks per position;
Periodically carries out salaries and benefits surveys for the review process in order to develop and maintain a competitive compensation package and incentive schemes for staff.
(25%) Performance management & Engagement
- Implement and monitor staff performance appraisals is done on a regular basis; in workday
- Reviews the performance appraisal & calibration effectiveness in workday
- Investigates all disciplinary and grievance cases with the respective staff, provides guidance, and corrective action through counseling, training, or instituting disciplinary procedures;
- In consultation with the senior management, develops performance indicators and standards for incentives
- Branch efficiency & Effectiveness
Annual safeguarding assessment & Reporting
(5%) Capability & competency management
- Conducts periodic staff training needs and plans for capacity building- training and staff development;
- Coordinates and develops the staff development strategy to make sure that the staff continues to achieve professional growth within VF Kenya
- Ensures 100% completion of mandatory annual training
Monthly & quarterly reporting
(10%) Employee relations & Change agent
- Staff engagement through annual Voice survey
- Support leave management
- Advisor P&C whistle-blower Committee on policies & regulations governing staff disciplinary
- Coordinates grievance hearing between the staff and the committees
- Staff orientation on MIP / annual BPS
Ethics Points IIM investigations
5% Any other Duties assigned or delegated
- And any other duties that may be assigned from time to time by CEO
- Visit to the Field operations quarterly or on need basis
Ideal Candidate Profile
Required Preferred Knowledge and Qualifications Education,
- Master/Postgraduate Diploma in Human Resources Management or related field.
- Bachelors’ Degree in HR, Social Science, Psychology or related field
- 5 years’ experience in human resource management in progressively responsible roles, with sound cross-functional experience.
- Managing people Professionally
- Experienced in using various human resource information systems
- Understanding in national labor law, employment legislation & employment practices.
- Excellent interpersonal, communications, customer service, consulting, coaching and organizational skills, with a track record of driving change and innovation.
- Strong problem solver with strong business skills and strategic acumen, analytical skills, and excellent team-building skills.
- Both strategic and tactical: able to lead in a ‘role up your sleeves’ manner that is perceived to be people-centric and effective.
- Basic financial skills
Culturally astute, respectful and tolerant, able to promote and support diversity in the workplace, and able to gain the trust and respect of peers.
Travel and/or Work Environment Requirement
The position requires ability and willingness to travel domestically and internationally up to _25__% of the time.
Language Requirements
Fluency in written and spoken English and French
Key Competencies:
1. Strategic Human Resource Leadership
- Ability to design, align, and implement People & Culture strategies that support the organization's vision, mission, and strategic direction.
- Presents HR strategy and performance to the Board and Senior Management, and leads organization-wide culture transformation initiatives.
2. Workforce Planning & Organizational Development
- Competent in manpower planning, HR budgeting, and workforce optimization.
- Supports the development of a high-performance, learning-oriented culture through succession planning and talent development initiatives.
3. Recruitment & Talent Acquisition
- Proficiency in end-to-end recruitment processes, including conducting due diligence and onboarding.
- Ensures hiring practices are fair, consistent, and aligned with VisionFund’s Christian values and operational standards.
4. Performance Management & Employee Engagement
- Demonstrated ability to implement performance appraisal systems (e.g., Workday), including calibration, evaluation, and improvement processes.
- Champions staff engagement and organizational health through surveys, feedback mechanisms, and performance incentives.
5. Compensation & Benefits Management
- Skilled in conducting salary and benefits benchmarking, managing competitive compensation structures, and reviewing reward systems.
- Ensures transparency and equity in employee rewards and benefits, promoting retention and motivation.
6. Employee Relations & Conflict Resolution
- Experienced in managing grievance and disciplinary procedures ethically and in compliance with national labor laws.
- Serves as a trusted advisor on employee relations matters, supporting a respectful and inclusive workplace.
7. Learning & Development / Capability Building
- Leads training needs assessments, staff development planning, and ensures mandatory training compliance.
- Fosters continuous learning and professional growth at all organizational levels.
8. Legal Compliance & Risk Management
- Deep understanding of Kenya's labor laws, employment legislation, and international HR standards.
- Ensures HR policies and practices adhere to internal compliance frameworks and external legal requirements.
9. Change Management & Organizational Culture
- Demonstrates the ability to lead through change, acting as a culture ambassador and trusted change agent.
- Supports organizational development through policy innovation, staff communications, and HR transformation initiatives.
10. Leadership & Influence
- Strong leadership presence with the ability to influence across all levels, from field staff to executive leadership and board members.
- Leads with empathy, integrity, and a service-oriented mindset consistent with VisionFund’s Christian ethos.
11. Technology & HR Systems Proficiency
- Competent in using HRIS platforms (e.g., Workday), data analysis tools, and digital systems for reporting and performance tracking.
- Champions HR digital transformation and automation for efficiency and accuracy.
12. Cross-Cultural Communication & Diversity Sensitivity
- Culturally sensitive and able to work effectively in a diverse and inclusive environment.
- Promotes equity, fairness, and dignity across all HR practices.
Application Instructions
The care and protection of children and vulnerable adults is our top priority. We take our responsibility to protect those we work with seriously. We have extensive Child and Adult Safeguarding policies and protocols in place to safeguard children and the communities we serve. We condemn all forms of exploitation or abuse of children or adults and have a zero-tolerance policy for incidents of violence, especially against children.
All candidates must be professing and practicing Christians whose conduct and depth of character are governed by personal Christian convictions. Interested and suitably qualified individuals should forward their applications, attaching copies of their academic and professional certificates, detailed CV indicating work experience, daytime contact, and addresses of 3 professionally relevant referees to reach on or before Friday, 19th September 2025.
Important Notices:
The CV must be in PDF format, and all the attachments scanned into one PDF document.
VisionFund Kenya is a registered Data processor and controller, by submitting your application you consent to using your Data for recruitment purposes.
VisionFund Kenya is an Equal Opportunity Employer. We do not require payment during the recruitment process.
Applicant Types Accepted:
Local Applicants OnlyHead of People & Culture
Office
VF Head Office, Kenya
Full Time
September 5, 2025