At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Digital Technologies Business Unit (DTBU) at Medtronic develops cloud, AI, and extended reality technologies for the operating room (OR) to augment surgical training and improve patient outcomes. Our goal is to deliver safer surgery around the world. Our Touch Surgery™ solution is an innovative video management and data analytics platform for hospitals that allows surgeons, OR staff, and trainees to securely access videos of their procedures within minutes after surgery to review and learn from the case.

The Technical Communications team at Digital Technologies seeks a Technical Writing Manager to take on leadership of the team. In this role, you will lead a team of technical writers in creating clear, concise, user-centric documentation. You will oversee the development of various forms of technical content, such as release notes, newsletters, help articles, user guides, quick start guides, and technical specifications. You will collaborate with Engineers, Product Managers, Customer Success, Medical Liasions, and Marketing managers to transform complex technical concepts into simple, user-friendly materials that enhance the user experience for a global userbase.

This people management role is positioned within the Product Team at Medtronic Digital Technologies, and reports to the Senior Director of Product Development.

Responsibilities may include the following and other duties may be assigned:

1- Team leadership

Manage, mentor, and develop a team of technical writers.
Set goals, responsibilities, and performance expectations for the team.
Foster a collaborative, inclusive, flexible work environment that empowers everyone to do their best work.

2- Writing and editing

Create and maintain technical documentation, ensuring accuracy, usability, and consistency.
Review and edit team members' work for quality and adherence to style and branding guidelines.
Publish and distribute user-facing technical content that resolves user issues and communicates the value of our video solution.

3- Project Management

Plan and manage documentation projects to ensure completion within agreed timelines.
Prioritize tasks and allocate team resources effectively.
Collaborate cross-functionally to align documentation with product development cycles and broader corporate communications.

4- Content management

Update documentation continuously to reflect changes in product functionality.
Optimize information architecture to maximize discoverability and accessibility by users.
Monitor performance metrics of technical content to identify opportunities for improvement.

5- Process improvement

Develop and implement documentation standards, tools, and workflows.
Act as administrator for our content management system, email system, translation database, and other communication tools.
Stay informed on industry trends and best practices in the field of technical communications.

Required Knowledge and Experience:

Bachelor’s degree in a relevant field, or equivalent work experience.
5+ years of professional writing experience.
Excellent writing and editing skills.
Strong understanding of technical concepts, e.g., cross-platform development, cloud data management, video processing pipelines, machine learning, cybersecurity.
Proven leadership experience.
Proven ability to manage multiple projects and meet deadlines.
Willingness to travel with some overnight stays

Preferred candidates will have experience working in the medical technology industry and/or in software development, with a solid understanding of Agile methodologies. Familiarity with content management systems and version control tools is important, as is a strong attention to detail—especially the ability to identify orthographic inaccuracies in this job description, and remark on it in your cover letter. Additional strengths include expertise in technical illustration, video production, or other multimedia content creation, as well as experience localizing materials for a global audience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here