Fragrance Associate - Part Time

The Fragrance Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

Sales - Responsible For:

• Meeting or exceeding personal sales per hour goals 
• Being a role model and demonstrating excellent selling skills and customer service 
• Executing successful promotions and special events/pre-sells/GWP’s 
• Driving sales through customer clienteling 
• Work with store management to optimize business to business 
• Achieving assigned $ line goal 
• Identifying and reducing shrinkage in area 
• • Customer Service - Responsible for: 
• Meeting or exceeding SPH goal 
• Meeting or exceeding credit application goals 
• Thanking each customer by name following a purchase 
• Handling each transaction efficiently and accurately 
• Providing a high level of customer service to support Customer Satisfaction Surveys (CSS) 
• Building customer clientele base 
• Recording and protecting personal identifying customer information 

• General Responsibilities:

• Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements 
• Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department 
• Ensuring timely set-up including signage for promotional events 
• Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s 
• Maintaining Belk and vendor professional dress standards (uniforms) and appearance 
• Cooperating with fellow associates and management 
• Complying with store policies concerning attendance, tardiness, and associate handbook 
• Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager. 
• Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate 

Minimum Education & Experience:

• No education requirement
• Experience in retail preferred
• Excellent communication skills
• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical Requirements:

• Ability to use computer keyboard, standard telephone and other related business equipment
• Hand manipulation to remove sensor tags
• Ability to push / pull 100-500 pounds when moving stock carts
• Task demands vary in each department because of the different types of merchandise
• Stocking requirements can involve reaching above & below shoulder level and lifting 25- 50 pound boxes
• Ability to apply treatment/make-up to customer's face