Regional Vice President (RVP), Pacific Region

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

Reporting to the President and the Chief Revenue Officer (CRO), as the Regional Vice President and Head of Regional Distribution (hereinafter referred to as “RVP”) you will develop and lead FCT’s sales strategy, priorities and objectives in your region. You will focus on the continuous improvement of the company's business model to maximize revenue and productivity. Working with the divisions and other internal stakeholders, you will support the launch and management of new products and services to meet revenue goals through effective sales execution.

Externally, you will be the “face of FCT” in your region. You will maintain relationships with all key stakeholders in the region including law societies, associations, government entities and customers. You will establish key long-term relationships with customers and business partners that enhance revenue generation, diversification, profitability, brand and market position. You will ensure that region specific opportunities are escalated and actioned. You will be the key contact for any issues that affect the region and ensure that relevant information is communicated back to impacted parties across the company. You will also be the regional support for the local office and ensure regular contact with those employees.

Here’S How You’Ll Contribute:

Sales Strategy Development

• Develop and implement comprehensive sales strategies to achieve regional sales targets and align with overall company objectives.
• Analyze market trends and competitor activities to identify opportunities for growth and expansion.

Team Leadership and Management

• Lead, mentor, and motivate the regional sales team to maximize performance, productivity, and job satisfaction.
• Establish clear performance expectations, ongoing in person coaching, attend client meetings with the team to support and observe, conduct regular performance reviews, and provide ongoing coaching and development.

Revenue Generation

• Drive revenue growth by identifying new business opportunities and fostering relationships with key clients and partners.
• Monitor and analyze sales performance metrics, adjusting strategies as necessary to meet or exceed revenue goals.

Budget Management

• Develop and manage the regional sales budget, ensuring alignment with financial targets and effective allocation of resources.
• Monitor expenses and sales forecasts to maintain profitability and cost-effectiveness in the region.

Regional Office Accountability

• Conduct regular touchpoints with all regional office employees (minimum one visit per quarter).
• Promote employee engagement and ensure that you have your finger on the pulse of the office and are accessible to support those employees.
• Encourage and participate in office events and celebrations.

Cross-Functional Collaboration

• Collaborate with internal stakeholders including marketing, product development, and operations to ensure alignment of sales strategies with broader business goals.
• Facilitate communication between the sales team and other departments to enhance customer experience and operational efficiency.

Market Analysis and Reporting

• Conduct regular analysis of market conditions, customer needs, and competitive landscape to inform strategic decisions.
• Prepare and present detailed sales reports and forecasts to senior management, outlining performance, trends, and opportunities.

Customer Relationship Management

• Cultivate strong relationships with key customers and stakeholders, ensuring high levels of customer satisfaction and retention.
• Address customer concerns and feedback promptly, implementing solutions to enhance service delivery.

Talent Acquisition and Development

• Oversee the recruitment, onboarding, and training of new sales team members, ensuring alignment with company culture and values.
• Foster a high-performance culture through ongoing training programs and professional development opportunities.

Compliance And Ethics

• Ensure adherence to company policies, procedures, and ethical standards within the sales team and throughout the region.
• Stay informed about industry regulations and best practices, implementing necessary changes to maintain compliance.

Innovation and Continuous Improvement

• Encourage a culture of innovation within the sales team, promoting new ideas and approaches to enhance sales effectiveness.
• Regularly review and refine sales processes and tools to improve efficiency and effectiveness.

Here’S What You’Ll Bring:

• Minimum 10 years of experience in a senior level sales position with proven success acting in a regional or national leadership capacity.
• Expert knowledge of the financial services/real estate industry
• Risk management and regulatory expertise including how these impact FCT and its clients
• Experience in building business in a region and having had the authority to build and execute strategy, coupled with a strong entrepreneurial spirit and passion for selling
• Strong client relationship management experience

Here’S What Sets Us Apart:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
• Group retirement savings plan with company match
• Paid holidays and generous paid time off

• Hybrid Work Arrangements

• Paid volunteer opportunities and charitable donation matching
• Employee recognition programs that include referral incentives
• Potential for performance-based incentives 
• The opportunity to participate in our stock purchase plan

• And More!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.