Manager, HR Operations, US & Canada

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across various diseases.

As an employee, you'll be part of a continually growing organization, working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives.

Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience, with the potential to make a significant impact on patients' lives worldwide.

Moderna is solidifying its presence within our international business services hub in Warsaw, Poland, a city renowned for its rich scientific and technological heritage. This hub provides critical functions, meeting the growing demand of Moderna’s global business operations. We're inviting professionals from around the world to join our mission and contribute to the future of mRNA medicines.

As part of our global HR Operations function, this is a high-impact role for a skilled HR professional who thrives on ownership, collaboration, and process innovation. You’ll manage HR service delivery for both US and Canadian populations from Moderna’s Warsaw-based international hub, acting as the regional escalation point while helping to scale and evolve HR operational capabilities. This role requires deep expertise across Workday, compliance controls, and process optimization, with a focus on building intuitive, audit-ready, and scalable support for Moderna’s dynamic and growing workforce.

You’ll lead day-to-day HR operations delivery across the full employee lifecycle, ensuring a consistent, high-quality experience from onboarding to offboarding. You will partner with key global stakeholders—HRBPs, Legal, Payroll, Benefits, and Compliance—to maintain alignment, accountability, and strong regulatory adherence. With a mindset grounded in service excellence, you’ll contribute to the design and digitization of global processes, champion self-service, and ensure Moderna's operations meet the highest standards of control, compliance, and responsiveness.

Here’s What You’ll Do:

Your key responsibilities will be:

• Serve as the escalation point for HR operational matters across the US and Canada, providing hands-on case management and ensuring exceptional service delivery.

• Lead and coach a small team within HR Operations, while informally guiding cross-functional shared services supporting North America.

• Own and execute lifecycle processes in Workday, including hires, job changes, and terminations, ensuring timeliness, accuracy, and process compliance.

• Partner closely with HR Business Partners, Payroll, Legal, Benefits, and Compliance to troubleshoot complex cases and optimize service integration.

• Lead HR Operations preparation for audits, including SOX and internal controls, in partnership with the Global Compliance Lead.

Your responsibilities will also include:

• Monitor and improve data integrity through regular audits and remediations.

• Create and maintain employee-facing knowledge content, ensuring intuitive access to HR policies and guidance.

• Drive transformation initiatives focused on automation, digital service delivery, and increased self-service.

• Flex hours as needed to coordinate effectively with US-based colleagues and stakeholders.

• Actively represent HR Operations on cross-functional initiatives, championing best-in-class service delivery practices for the North American employee population.

The key Moderna Mindsets you’ll need to succeed in the role:

• “We behave like owners. The solutions we’re building go beyond any job description.”
  In this role, you’ll own the end-to-end delivery of HR operations for two critical geographies. You’ll be expected to make decisions with impact, act autonomously, and lead from the front—even without direct authority.

• “We digitize everywhere possible using the power of code to maximize our impact on patients.”
  The role offers a strong opportunity to get close to Moderna’s growing GenAI ecosystem and apply automation and self-service strategies to digitize our HR delivery model. You will help identify and implement new tools and technologies that improve efficiency, reduce friction, and enable scalability.

Here’s What You’ll Bring to the Table:

• BA/BS degree or equivalent experience in HR, Business, or related field.

• 5+ years of experience in HR operations or shared services, with at least 2 years in a lead role, ideally in a fast-paced, US-focused environment.

• Deep understanding of North American HR compliance and lifecycle processes, with proven experience in managing or improving operational controls.

• Hands-on experience with Workday (or similar HRIS) and a case management system such as ServiceNow.

• Curiosity about how technology, automation, and AI can improve employee experience and streamline operations—you're eager to learn and experiment with new tools that support scalable HR service delivery.

• Strong analytical skills, with a data-driven approach to decision making.

• Excellent communication and stakeholder engagement skills, with the ability to influence across levels and functions.

• Fluency in English is required; proficiency in French is a strong plus.

• Ability to prioritize effectively and manage multiple requests in a fast-paced environment.

• A collaborative mindset, a bias for action, and a desire to continually improve and simplify.

At Moderna, we believe that when you feel your best, you can do your best work.  That’s why our global benefits and well-being resources are designed to support you—at work, at home, and everywhere in between.

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.  

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. 

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. 

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. 

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. 

Moderna is a smoke-free, alcohol-free, and drug-free work environment. 

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! 

Moderna is committed to equal opportunity in employment and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. 

Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at leavesandaccommodations@modernatx.com. 

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