CX Specialist with Dutch (support administration)

                                                                     ArcelorMittal Business Center of Excellence is looking for candidates for a position of

                                                                                                      CX Specialist with Dutch (support administration)

This set of tasks mainly involves the administrative part of issuing various types of shipping documents (manifests, bill of lading, T2L documents, riverwaybills, customs documents, …) and related for various transport modi (truck, barge, sea vessel).

The task also requires consultation and collection of documents for various kinds for multiple reasons (eg audits).

The task also includes the full scope of vessel disbursement for cluster AM Belgium. The required customs and shipping documents must be correctly prepared and submitted on time to avoid demurrage, ensure the goods can be dispatched and cleared, arrive on schedule, and be properly recorded in accounting (dispatch, stock, invoicing, transport costs), so that payment can be collected smoothly and on time (collections/credits).

Key Responsibilities:

Create, distribute and update required documents. Documents must be created in a swift, effective and timely manner.

Manage transport documented related to Letter of Credit business. 

In case of audits (both internal and external) assistance from the document team is required to retrieve and present the AM Belgium created documents.

Interaction with local customs on export flows is frequent, both active communication to but also reactive communication with local customs

Invoice control and verification for lightering activities. 

Yearly renewal / reconfirmation of the document by all road carriers.

Our Expectations:

Good level Dutch & English

Experience with systems such as SAP, ISLA, INCA, Customs applications and TMS is important for processing transport data, invoices, and master data. 

Strong IT skills: proficient in MS Office (Excel,...), knowledge of BW/BI tools

Knowledge of Customs and Transport Procedures - Understand customs regulations, certificates of origin, and documentary credit requirements. Prepare documents according to international standards

Openness for hybrid work

ArcelorMittal is the world's leading steel and mining company, with a presence in 60 countries and primary steelmaking facilities in 15 countries. Our material is part of the fabric of life. What we produce makes a difference – to individuals, communities, businesses and society. At ArcelorMittal, the safety, health, and wellbeing of our employees are our top priorities. We believe that every accident is avoidable, and it is essential for every employee, from the shop floor to the management committee, to hold this belief. 
Our purpose is to produce ever smarter steels that have a positive benefit for people and planet. Steels made using innovative processes which use less energy, emit significantly less carbon and reduce costs. Steels that are cleaner, stronger and reusable. Steels for electric vehicles and renewable energy infrastructure that will support societies as they transform through this century. With steel at our core, our inventive people and an entrepreneurial culture at heart, we will support the world in making that change. This is what we believe it takes to be the steel company of the future.