Part-Time Functional Skills Compliance Officer (3 Days a Week))

Are you passionate about education and quality assurance? Do you have a keen eye for detail and a commitment to excellence? If so, we have an exciting opportunity for you!

TQ Education & Training (part of the Pearson Group) is a provider of outsourced training services to the UK Ministry of Defence, other public sector organisations, and private companies both in the UK and overseas. You will support Functional Skills delivery as part of the Army Apprenticeship contracts with the MoD and our commercial Functional Skills provision. However, your role isn't just limited to one contract; you'll have the opportunity to work across various exciting TQ partnerships!

About the role

We are looking for a dedicated and enthusiastic Part-Time Functional Skills Compliance Officer to join our team. In this role, you will support the Senior Functional Skills Manager in ensuring that our Functional Skills provision meets all relevant standards. Your work will be vital in maintaining the quality and integrity of our educational services. This is a part-time role over 3 days a week, ideally including a Friday.

Your key responsibilities 

• Support the Senior Functional Skills Manager with implementing and managing all agreed Quality Assurance and Risk Management Systems operated by Pearson TQ and the customer, contributing to the establishment and development of a quality provision/service. 
• Internal Quality Assurance of Speaking and Listening assessments as per the Awarding Body requirements.
• Coordinate and assist with conducting a programme of teaching, learning and assessment observations to monitor and promote effective teaching, assessment, and learning, and update the observation schedule with the required information.
• Provide support and guidance to administrative and delivery staff and IQAs in relation to quality requirements and processes. This includes supporting new members of staff with Speaking and Listening and exam invigilation requirements.
• Coordinate and support internal and external audits in line with company policy, including the completion of SOP 18,  OneFile and contract-specific audits.
• Coordinate and support internal and external inspections, including Speaking and Listening Standards Verification visits.
• Undertake learner interviews and collate and share feedback to management.
• Support the development and management of more flexible and supported methods of learning to place learners at the centre of the learning process, including the use of e-learning, e-portfolios, and e-platforms.
• Ensure that all learner and employer resources and learning materials are kept up to date and in line with the customer, Awarding Body, and organisation requirements.
• Support in the production and updates, where necessary, of the following quality-related reports:
  • Moderation of Observation Teaching, Learning & Assessment (OTLA)
  • Employer and Learner Feedback reports (Lime Survey)
  • Monthly sampling of online learner evidence
• Support the Senior Functional Skills Manager in managing and implementing a programme of standardisation and CPD for Functional Skills, including the delivery of exam invigilation training and Speaking and Listening standardisation training (OSCA).
• Promote and provide activities and opportunities for staff in relation to developing effective teaching, assessment, and learning skills.
• Attend and contribute to team meetings.
• Undertake such other duties as may reasonably be required.

About you 

• Hold a D3/33 or A1 Assessor qualification.
• Hold a D34 or V1 IQA qualification.
• Functional Skills, Key Skills, or Skills for Life qualifications in maths, English, and ICT at Level 2.
• Proficient in standard computer software such as Word, Excel, PowerPoint, internet, and e-mail.
• Good analytical skills and the ability to make sound judgements and recommendations.
• Proven working knowledge, experience, and understanding of Apprenticeship Standards and Functional Skills provision.
• Proven experience in the internal quality assurance of Speaking and Listening.
• Good understanding of the assessment and IQA processes.
• Demonstrated inspection and audit skills and experience.
• Good knowledge of ESFA funding compliance.
• Ability to promote a culture of embedded continuous improvement.
• Ability to communicate effectively at all levels, both orally and in writing, including sensitive/difficult information.
• Ability to manage own workload, and manage tight deadlines and conflicting priorities to deliver to challenging deadlines with minimal supervision.
• Ability to analyse and interpret complex and conflicting information to make sound judgements and recommendations.

We appreciate hard work and dedication. Here are just some of the benefits you will receive in return:

• 25 days annual leave plus an additional days leave for each year of service up to a maximum of 30 days (pro rata)
• Aviva AE pension scheme 
• Life, private medical and dental care insurance options, plus free eye tests
• Stock/Share purchase options
• Maternity, paternity, and family care leave as well as flexible working policies
• An employee wellbeing programme
• Cycle to work programme
• Volunteering days
• Retail and Leisure discounts

If you are passionate about education and quality assurance, and meet the above criteria, we would love to hear from you.

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Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.