IT Engineer

Job Purpose:

To manage and support all IT-related operations of the School of Branding & Advertising, including technical oversight of the computer lab, studio equipment, and digital assets, ensuring smooth execution of academic and creative projects.

Key Responsibilities:

• Provide daily technical support to faculty, staff, and students in the computer lab environment.
• Oversee installation, configuration, and maintenance of computers and operating systems, including iMacs and other specialized equipment.
• Troubleshoot and resolve hardware, software, and network connectivity issues efficiently.
• Assist in the setup, calibration, and upkeep of studio equipment such as DSLR cameras, lighting systems, sound equipment, and other A/V tools.
• Offer on-ground support during studio-based academic and creative activities, including product photography, video recordings, and ad film shoots.
• Maintain a well-documented inventory of all IT and studio assets.
• Manage the secure issuance, tracking, and return of equipment such as cameras, accessories, and lab tools.
• Ensure accurate record-keeping and accountability for equipment usage.
• Coordinate the scheduling, availability, and smooth functioning of the computer lab, currently operating over 44 hours per week.
• Organize regular maintenance, software updates, and performance checks of lab and studio systems.
• Promote a safe, organized, and efficient working environment within the lab and studio facilities.
• Collaborate with faculty and administration for planning and upgrading technical infrastructure based on evolving academic needs.

Required Qualifications & Skills:

• Bachelor's degree in IT/Computer Science or a related field.
• 5-6 years of experience in IT support or lab management, preferably in an academic or media/production environment.
• Proficiency in macOS and Windows systems, hardware installation, and troubleshooting.
• Familiarity with studio equipment (DSLRs, lighting, audio-visual tools) is an added advantage.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.

In 1981, Shri Vile Parle Kelavani Mandal (SVKM) established Narsee Monjee Institute of Management Studies (NMIMS) to meet the growing demand for management education. In 2003, NMIMS was declared a deemed to be university under Section 3 of the UGC Act 1956. The Vision of the University is to be a globally admired University by 2030. The Mission of NMIMS is to emerge as a Centre of Excellence, best in class in India and Asia and yearning to be the best in the world by 2030. 

With the legacy of 40 years, NMIMS has grown to being not only one of the top-10 B-schools in India but also emerged as a multi-disciplinary, multi-campus University at Mumbai, Navi Mumbai, Indore, Shirpur, Dhule, Bengaluru, Hyderabad and Chandigarh and seventeen constituent schools that include Management, Family Business, Engineering, Pharmacy, Architecture, Commerce, Economics, Law, Science, Liberal Arts, Design, Performing Arts, Mathematical Science, Agricultural Science, Hospitality Management, Branding & Advertising and Distance Learning. In addition, we have nine Centres of Excellence as well at the University.

The consistent academic quality, research focus, faculty from top national and global institutes and strong industry linkages at NMIMS have placed it amongst the nation's prime centres of educational excellence and research today. More than 17000 students and about 750 full-time faculty members, 10 faculty members with Fulbright Scholarship and Humboldt International Scholarship for post-doctoral researchers are part of India's most sought after academic community.