Facilities Management Manager - Etobicoke General Hospital

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

Reporting to the Director, Building Services, the Manager, Facilities Management, is responsible of the safe, effective and efficient operation and the comprehensive management of the physical facility of Etobicoke General Hospital's West Tower and the Etobicoke Wellness Centre, in support of our mission to deliver innovative and compassionate care to our patients. An advocate for excellence in facilities management, the Manager will leverage superlative cross-disciplinary communication skills to drive collaboration and alignment of our facilities management services in support of our clinical priorities and strategic objectives.

Accountabilities:

• Lead facilities management operations for Etobicoke General Hospital's West Tower and Etobicoke Wellness Centre, ensuring alignment with Osler’s goals and standards
• Oversee planning, development and implementation of Facilities Management goals, objectives and performance metrics
• Act as the primary point of escalation for facilities management-related issues and concerns
• Ensure compliance with regulatory and safety requirements across all facility systems (e.g., mechanical, electrical, fire safety)
• Manage and lead facilities management incident response and serve as 24/7 incident commander
• Review, assess and authorize facility shutdowns, risk assessments and operational protocols
• Monitor and ensure timely resolution of help desk tickets, service requests, BAS alarms and variation processes
• Develop and manage the annual operating and capital resource plans for Facilities Management
•  Engage with internal and external stakeholders to support clinical operations and project execution
• Coordinate implementation of AODA requirements at assigned sites
• Collaborate with Project Coordinator on lifecycle planning and replacement projects in accordance with contractual obligations
• Drive continuous quality improvement initiatives and support accreditation readiness
• Track and evaluate facilities management performance indicators; develop action plans for improvement
• Manage departmental budgets, approve expenditures and support cost-saving initiatives

Qualifications

• Undergraduate degree in building systems maintenance, facilities maintenance/engineering or an equivalent combination of education and experience is required
• Project Management Professional certification preferred
• Preferred membership with the Canadian Healthcare Engineering Society
• Minimum three to five years of progressive management experience in maintenance and/or plant operations within a hospital or healthcare facility is required
• Experience with P3 contract operations strongly preferred
• Business management coursework is an asset
• Strong strategic planning, leadership and project management abilities
• Ability to think and act strategically at both site and departmental levels
• Sound knowledge of hospital structures, policies, procedures and decision-making processes
• Proficiency in management principles and their day-to-day application
• Working knowledge of quality improvement tools and techniques
• Familiarity with computer maintenance management systems, building automation systems, fire systems and other facilities management software
• Culturally sensitive with the ability to work within a multilingual and multicultural environment
• High adaptability with proven change management capabilities
• Strong analytical, problem-solving and decision-making skills
• Excellent organizational, time management and multitasking abilities
• Exceptional verbal and written communication and presentation skills
• Ability to work under pressure and manage competing deadlines
• Demonstrated ability to collaborate effectively with diverse teams and stakeholders
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional Information

Hours: Currently days, Monday to Friday (subject to change in accordance with operational requirements), on-call

Salary:
Minimum: $56.12
Maximum: $70.15

Internal application deadline: September 12, 2025

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at human.resources@williamoslerhs.ca.

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.