Medical Receptionist - Floating Casual Parramatta

Join our passionate team at BJC Health, where we are redefining healthcare delivery. We are accelerating towards our 2030 vision and need a dedicated, customer focused receptionist to be part of our journey.

Our Values:

• Be good with people

• Play like a pro with hunger and passion

• Lead with humility

We believe in promoting mental health and wellbeing, especially in these challenging times, and encourage our team to embody these principles.

We are currently recruitment for a casual Receptionist that can primarily work at our Parramatta clinic, whilst also being available to work at our Chatswood and Bondi Clinics as required.

About the Role:

• Reports directly to the Clinic Manager

• Ensure our patients always feel cared for and valued

• Assist our practitioners in delivering unparalleled care

• Opportunity for an immediate start with comprehensive induction & training

Key Responsibilities:

• Engage in face-to-face client interactions

• Manage phone calls and online communications

• Oversee diary, client billings, transactions, and administrative needs of practitioners

• Maintain the reception area and waiting room

Role Essentials:

• You must be available to work Monday, Friday and Saturdays, with the flexibility to work other days as required (working a shift roster between the hours of 7:30am to 6pm)

• Only candidates with full working rights in Australia should apply

Desired Attributes:

• Proven experience in creating memorable customer interactions

• Background in professional team environments

• Strong verbal and written communication skills

• Attention to detail and a continuous improvement mindset

• Proficiency in Microsoft Office and Electronic Health Records (EHR) software

• Familiarity with Genie Solutions PMS

• Certificate IV in practice/business/medical administration is a plus

Professional Development & Opportunities:

• We support ongoing study and professional growth

• Competitive salary with tiered progression opportunities in reception, leading to long-term administrative or management roles

Application Process: Submit a detailed cover letter addressing the points mentioned above, along with an up-to-date resume without any timeline gaps. Applications without a corresponding cover letter will not be considered.