GI Scheduler/Patient Service Representative - Gastroenterology, Westwood

General Information

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Work Location: Los Angeles, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday. 8:00am-5:00pm Posted Date 09/03/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 26449

Primary Duties And Responsibilities

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Under the general supervision of the office manager, in this role, you will:

 

• Schedule and coordinate all follow-up appointments and cancellations for multiple locations.
• Schedule research visits based on study schedules based on length of treatment and nurse to patient ratio.
•  Block MD and treatment schedules in CareConnect when requested.
•  Ensure valid authorization is obtained and attached to appointment.
• Complete demographics in CareConnect,
• Coordinate referrals with other offices and handle CareConnect In-Basket and email messages. 
•  Work very closely with the Patient Communication Center, the physician liaisons and all providers  .
•  Provide back up administrative support and triage calls

Salary Range: $30.36 - $43.49/Hourly .

Job Qualifications

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Required

• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Experience with financial clearance of authorizations, referrals, and or insurance verification. 
• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Experience In Gastroenterology,

•  Experience in surgical procedure scheduling, and or surgery care coordination
• Knowledge of specific specialty practice and workflows
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs