Summary

Baylor College of Medicine's Comprehensive Healthcare Clinic is seeking an experienced Medical Assistant who is proficient in delivering high-level patient care in a fast-paced dynamic ambulatory care setting. The Medical Assistant II performs routine patient care responsibilities but also very specific in-suite testing procedures in addition to clerical/administrative support in a clinical setting. The MA II is also provides guidance to entry-level MAs.

Internal candidates eligible for transfer are strongly encouraged to apply.

Job Duties

Performs routine patient care responsibilities such as taking vital signs, collecting specimens, and POCTs.
Performs comprehensive testing including routine EKG’s, Placing Heart Monitors, PFT’s. ABI’s, Cognitive testing, and 24-hour pressure monitoring.
Notes primary complaint/reason for visit. Collects patient history, performs medication reconciliation, updates vaccine status and enters information in the electronic medical record.
Sets up instruments and equipment for physician.
Assists with procedures as needed.
Administers medication under direction / order of a supervising physician.
Instructs patients on general care and medical procedures.
Maintains patient and service rooms in a neat and orderly condition.
Schedules patient tests, procedures, and appointments.
Conducts patient outreach phone calls and post visit follow-ups.
Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information. Works with insurance companies or prior-authorizations.
Takes inventory of clinic supplies and orders supplies as needed.
Assists with training / orienting new medical assistant staff.
Delivers staff education, clinical in-services, and/or participates in clinical staff meetings based on the needs of the department and as appropriate to scope of practice for an MA.
Supports the clinic / departments compliance with regulatory requirements.
Serves as a subject matter expert and clinical champion for areas of expertise within your specialty and as appropriate to scope of practice for an MA.
Conducts Performance Improvement activities that support the clinic / departments goals for quality, patient experience, patient safety and/or efficiency.
Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
Receives training to schedule and operate the Dexa machine to perform Bone Mineral Density Studies and Dexa fit analysis
Performs other duties as assigned.

Minimum Qualifications

High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
Two years of relevant experience.
Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA).
Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications

Five years of Medical Assistant experience.
Strong customer service skills and the ability to display the utmost professionalism at all times.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.