Global IT Infrastructure Service Owner & Solution Architect (d/m/f)

Sense the power of light

ams OSRAM is a global leader in innovative light and sensor solutions. “Sense the power of light” – our success is based on our deep understanding of the potential of light. By adding intelligence to light, we enable our customers to drive transformative applications. Our around 20,000 employees worldwide focus on innovation alongside the societal megatrends of digitalization, smart living, energy efficiency, and sustainability. Whatever your role is, you are a part of a talented team that enjoys exploring and designing new technologies.

Your new responsibilities

We are seeking a skilled and strategic Global Infrastructure Service Owner and Solution Architect (d/m/f) to lead the design, governance, and lifecycle management of our global OpenShift Container platforms and large-scale virtualization environments. This role is pivotal in steering and managing an external service provider responsible for the day-to-day operations, ensuring alignment with business goals, SLAs, and compliance standards:

• Act as the primary owner of OpenShift and VMWare virtualization infrastructure services globally
• Define and maintain service strategy, architecture, and lifecycle in alignment with enterprise IT, local Operation IT teams and business objectives
• Establish and monitor SLAs, KPIs, and OLAs with external partners to ensure high availability, performance, and compliance
• Lead service reviews, audits, and continuous improvement initiatives with the external provider
• Drive incident and problem management escalations, root cause analysis, and resolution planning
• Collaborate with cybersecurity teams to implement security controls, patching, and vulnerability management
• Design and evolve scalable, secure, and resilient OpenShift container platforms and virtualization environments (e.g., VMware, Hyper-V, KVM)
• Contribute to budget planning, cost optimization, and capacity forecasting for infrastructure services

Who we are looking for

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field
• Minimum 5+ years of experience in IT infrastructure, with at least 3 years in a service ownership or architecture role. Profound understanding of IT infrastructure core technologies, e.g. storage, backup, networking
• Deep expertise in OpenShift/Kubernetes, container orchestration, and virtualization platforms (e.g., VMware vSphere, Red Hat Virtualization)
• Proven experience managing external service providers in a global enterprise environment
• Understanding of ITIL, DevOps, and Agile methodologies
• Project management skills for Network & Datacenter design/built projects
• Excellent communication, negotiation, and stakeholder management skills
• Ability of working in globally distributed matrix organizations

In order to facilitate our recruitment process and ensure a comprehensive evaluation of your qualifications, we kindly request you to provide us with an English version of your CV.

Please contact Daria Berezova for further information via DARIA.BEREZOVA@AMS-OSRAM.COM or +49 (941) 8501571.