Sr Manager, Corporate Security Investigations

Intro

 

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

 

Why you'll love this job

 

• This job is a member of the Corporate Security Team within the Operations Division.
• ​Responsible for acting as a key advisor to the Director on matters of security and acts as the Director designee when the Director is not available.

 

What you'll do

 

• Serve as a trusted advisor to internal stakeholders on investigations and procedures
• Represent Corporate Security in internal, external, and industry forums
• Coordinate investigations with HR, Legal, Labor Relations, Privacy, Ethics, Cybersecurity, and external agencies
• Ensure investigative processes are thorough, consistent, and compliant with legal and corporate standards
• Produce regular reports and briefings on investigative activity and trends
• Lead and oversee team in leading after-action reviews following major incidents, threats, or investigations to identify procedural gaps and organizational vulnerabilities
• Collaborate with leaders to improve processes, controls, and procedures based on investigative insights
• Facilitate cross-functional working groups to evaluate risks, assess root causes, and develop corrective actions
• Track implementation of procedural improvements and ensure accountability for changes
• Prepare executive-level briefings, metrics, and dashboards on investigations, trends, and procedural enhancements
• Use investigation data to inform enterprise risk decisions and support broader risk mitigation strategies
• Define and update corporate security policies and investigative procedures
• Ensure investigations comply with legal, regulatory, and privacy standards throughout the review process
• Respond to urgent requests and participate in rotating after-hours and weekend on-call duty
• Performs additional duties and special projects as assigned

 

All you'll need for success

 

Minimum Qualifications – Education & Prior Job Experience 

• ​Bachelor’s degree in Criminal Justice, Security Management, Business, or relevant field
• 6 or more years of progressive experience in corporate security, investigations, law enforcement or compliance
• Strong experience conducting investigations and driving cross-functional process improvements
• Ability to facilitate after-action reviews and guide teams in root cause analysis and procedural change
• Excellent analytical, interpersonal, and written communication skills
• High discretion and ethical standards when handling sensitive matters
• Experience developing security plans for risk mitigation

 

Preferred Qualifications – Education & Prior Job Experience  

• ​10 years progressive experience in a regulated or global business environment
• Familiarity with continuous improvement methodologies (e.g., Six Sigma, Lean)
• Professional certifications such as CPP, CFE, PCI, or similar

 

Skills, Licenses, and Certifications

• Ability to work extremely well under pressure while maintaining confidentiality and a professional demeanor
• Detail oriented
• Must possess strong logical, critical thinking and problem solving skills
• Must have strong communication skills, both written and verbal
• Ability to obtain a DOD/TSA secret level clearance​

 

What you'll get

 

Feel free to take advantage of all that American Airlines has to offer: 

 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

 

Feel free to be yourself at American

 

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.