Housing Case Manager - Housing & Emergency Support Services - Full-Time

Description

Housing Case Manager

Housing & Emergency Support Services 

Full-Time, 40 Hours/Week

$38,000/Year

GENERAL STATEMENT OF DUTIES:  Provides case management & advocacy for program participants of the agency housing programs. Must be able to maintain flexible schedule to ensure case management services provided to households.

Essential Responsibilities:

1. Completes participant intakes to determine eligibility; assists applicants with obtaining required documents and verifications. Provide resources and referrals to assist with security deposits and/or participant rental portions.
2. Attend all program participant lease signing appointments, and act as program advocate ensuring participant understanding and compliance.
3. Works cooperatively with F&CS Property Management Department, area Metropolitan Housing Authorities and miscellaneous other housing collaboratives.
4. Assures both program and leasing policies and procedures are followed.
5. Completes proper documentation and reporting procedures as needed to compile statistics, resident information, and special projects.
6. Enters and maintains client information into HMIS, a state-wide database system, including but not limiting to required annual household assessments.
7. Completes regular in-home visits and acts as agency liaison to ensure housing is clean, tidy and meeting leasing requirements.
8. Provides active case management and advocacy including crisis intervention as appropriate.
9. Attends monthly staff meetings, all-agency meetings, countywide Prioritization meetings, and other pertinent meetings within the community.
10. Drafts correspondence as needed to clients, property management, referral sources, etc.

Requirements

Qualifications:

MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Bachelor’s Degree or pursuing a degree in social work and/or related field, or equivalent experience. CPR/First Aid Certification preferred. High School diploma or equivalent required.

MINIMUM EXPERIENCE REQUIREMENTS: Experience in crisis intervention and working with populations that are homeless preferred.