Sales Support/Order Management Intern

6 to 12 months INTERNSHIP program strictly for fresh graduates or graduating students, with 0 to <1 year work experience only

Holds a valid residence VISA throughout the internship period

What You Will Learn

You will collaborate with your tutor in: 

1. 1. Timely and Efficient Order Management
2. 2. Optimize Logistics flows Between Production Plants and Customers
3. 3. Monitor and Support Administrative Processes
4. 4. Provide Technical Support and Consultancy
5. 5. Periodic Monitoring and Proactive Customer Engagement

• Ensure smooth handling of orders and flows to assigned customers.
• Track orders from recording to product consignment and invoicing.
• Maintain communication with local logistics to ensure adherence to customer specifications.
• Streamlined communication with producers and HQ logistics to improve efficiency.
• Ensure coordination between production plants and customer markets to reduce delivery times and optimize costs.
• Oversee invoicing, payments, and other financial processes.
• Collaborate closely with administrative offices to resolve invoicing and payment issues quickly.
• Offer / share product information to customers as needed.
• Coordinate with technical teams to ensure high-quality assistance and product-related consultancy to customers.
• Regularly review customer status and progress toward targets.
• Initiate actions to engage customers and address any gaps, aiming to meet the assigned sales or service goals.

Working towards ensuring that customers receive high-quality service, efficient logistics support, technical guidance, and continuous attention to their needs while also aligning internal teams to achieve overall business targets.

What We Are Looking For

• Master’s degree in Business Administration, Logistics, Management Engineering, or related fields.
• Fluency in English
• Proficiency in MS Office suite, in particular MS Excel
• Systems experience in SAP & ERP systems is a plus
• Trustworthy, Committed and Self-motivated.