Partner Success Manager (Japan Market)

Company Description

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 282 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Job Description

Join the Wix Partner Success Managers team and play a pivotal role in making Wix the go-to choice for agencies building client websites. In your day-to-day role, you will:

• Build and maintain strong relationships with Wix partners and top users, both existing and newly onboarded, with a primary focus on the Japanese market
• Drive initiatives to acquire and onboard new top-tier agencies  by dedicating 30–50% of your time to pitching Wix and the Wix Partner Program to top creative and digital agencies in Japan
• Advocate internally for our Wix partners and top users and contribute to our product roadmap by understanding their challenges and our product gaps
• Provide high-level product support and create opportunities for technical training through face-to-face meetings and calls
• Take ownership of retaining Wix partners and top users and identify opportunities to help them grow their business using Wix

Qualifications

• 5+ years of experience, preferably in account management, partner success, or B2B SaaS sales
• Native or full business proficiency in written and spoken Japanese; business-level English is strongly preferred for collaboration with global teams
• Natural relationship builder, able to foster trust and confidence through effective hands-on product guidance
• Strong ability to balance multiple priorities and manage projects independently, while meeting deadlines
• Proven ability to thrive in a fast-paced, dynamic environment and adapt to changing global market conditions
• Experience in online marketing, analytics, and data analysis with the ability to create and present actionable insights would be an advantage  

Additional Information

We are Wix Partners. Our goal is to make Wix the primary choice for agencies when they want to build websites for their clients. To achieve this, we focus on making our partners’ and their clients’ businesses successful by providing them with the tools they need to work the way they want, and the platform they need to create any site for any client.