Medical Office Assistant

Permanent, Part-Time
Hours: Saturdays 8:30am to 4:00pm

St. Michael’s Health Group (SMHG) is a leading seniors’ housing and long-term care facility dedicated to providing compassionate, high-quality care to our senior residents. We are dedicated to providing wellness-focused holistic care and offer several levels of accommodation in multiple facilities and various programs in Edmonton and the surrounding area. To learn more about us please visit About SMHG.

We at the Family Health Centre, St. Michael’s Health Care Services, are excited to invite applications for a permanent, part-time Medical Office Assistant. If available you can be a back up for coverage during the week. We are looking for an experienced professional with a warm, welcoming personality, strong communication skills, and a passion for providing excellent client service to be the first point of contact in our department.

This role is based at our Family Health Clinic, located at 7404 – 139 Avenue NW, Edmonton, Alberta, and reports directly to the Senior Manager, Healthcare Services.

 

DUTIES AND RESPONSIBILITIES:

 Family Health Centre Responsibilities (Primary Role)

• Provide coverage for day-to-day operational tasks during staff absences.
• Answer phone calls, schedule appointments, and greet clients in a professional manner.
• Prepare examination rooms and ensure they are properly stocked and sanitized.
• Escort clients to examination rooms and assist them as needed.
• Ensure client medical records are updated and available for attending physicians.
• Assist physicians during examinations and procedures, as required.
• Coordinate diagnostic testing appointments for clients.
• Maintain and organize client medical records according to privacy and confidentiality standards.

Mobile X-Ray Responsibilities: (Back up for Sick, Vacation, or LOA's)

• Receive and review mobile x-ray requisitions for accuracy and completeness.

• Enter patient and requisition information into the Velox system for the X-ray technologist.

• Manage incoming and outgoing communications, including phone calls, faxes, and reporting requests.

• Provide general clerical and administrative support to the Mobile X-Ray team.

 

EDUCATION:

• The successful candidate will possess a minimum of three years recent Medical Office Assistant experience.
• Have excellent Microsoft Office word-processing skills, with an emphasis on Microsoft Excel. 
• A Medical Office Assistant certificate is required.
• Medical Terminology Certificate is an asset.
• An interest in a Family Health Clinic environment is preferred.

 

All successful candidates must have, prior to start date:

• A current and clear Criminal Records Check with Vulnerable Sector Check that has been obtained no more than 90 calendar days prior to the hire date.
• A tuberculosis screening that has been completed no more than 12 months prior to the hire date.

 

At St. Michael’s, we are committed to Diversity, Equity & Inclusion and seek qualified candidates who enrich our community with a variety of ideas, perspectives, and experiences. We encourage applications from individuals with varied cultural, educational, and professional backgrounds who are committed to meeting our mission of providing Care with Love and Dignity.

 

Why Join SMHG:

Based on the terms and conditions of employment, benefits may include:

• Our comprehensive benefits keep you and your family well.
  • Health, dental and travel coverage
  • Short and long-term disability
  • Group RRSP
  • Health spending account
• Employee discounts
• Vacation, flex and personal leave day
• Paid sick time
• Training and development
• Employee assistance program
• Staff education program