This position reports into the Senior Vice President of Business Operations and Technology. The Director of Business Applications is a leadership role responsible for overseeing the development, implementation, and support of the organization's business applications and related technologies.

Responsibilities

Oversee the design, configuration, customization, and integration of Salesforce (including Sales Cloud, Service Cloud, Experience Cloud, Salesforce CPQ) and DealHub CPQ
Drive Strategic Partnerships: Partner with leaders across Sales, Marketing, Support, Services and Finance to align technology initiatives with business goals. Translate business requirements into a clear technology roadmap, ensuring transparency and clear communication across regular progress updates.
Lead Business Technology Strategy: Define and execute the long-term vision for business technology. Build strong relationships with stakeholders, set clear priorities, and ensure accountability for cross-functional initiatives.
Oversee Tool Administration: Manage the administration of sales tools and ensure effective project management for all sales operations initiatives.
Prioritize the development backlog based on stakeholder input, business impact, and technical feasibility.
Serve as the key decision-maker in determining feature prioritization, enhancements, and upgrades.

Requirements

Proven experience leading a Salesforce development team. Experience with other platforms is also highly desirable.
7+ years of experience in a Salesforce Product Owner, Product Manager, or similar role, with a proven track record of delivering complex and scalable Salesforce solutions.
Demonstrated experience leading cross-functional and matrixed teams in a fast-paced, agile environment, working closely with Salesforce admins, developers, stakeholders, and other key business contributors.
Strong understanding of Salesforce capabilities and other industry platforms, integrations, data architecture, and managed packages, focusing on delivering scalable solutions.
Proven ability to translate business needs into clear, actionable Salesforce features and enhancements, aligning technical teams with business priorities.
Excellent communication, presentation, and stakeholder management skills to ensure consistent alignment across teams, from leadership to end users.
Skilled in leading product roadmaps, managing backlogs, prioritizing business goals, and ensuring timely delivery of high-impact Salesforce solutions.

#LI-Remote

More About Cybereason:

Our culture and how we operate reflects in our shared values. Our #Defenders are individuals with diverse skill sets and backgrounds who are driven to innovate and scale with our growing organization. We are a team that strives to learn from each other, solve challenging problems, and work collaboratively toward our goal of reversing the adversary advantage.

Core Values:

Win As One: The power of an individual is less than the power of a team.
Ever Evolving: Change keeps us at the forefront, so we encourage it.
Daring: To achieve the impossible, we must dare to be different.
Obsessed with Customers: We believe gaining our customers’ trust is the most important part of what we do.
Never Give Up: We are tenacious and resilient, and we never stop.
UbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are.

If these values resonate with you and our vision excites you, join us today and help us end cyber attacks from the endpoint to everywhere! #Defenders

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cybereason we are dedicated to building a diverse, inclusive, and authentic workplace (#uBu), so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.