System Infrastructure Engineer - Core Technologies Section, Corporate IT Infrastructure Department (CITID)
Rakuten.com
Office
Rakuten Crimson House, Japan
Full Time
Job Description:
Department Overview
We're looking for a motivated Device Engineer within the Corporate IT Infrastructure Department to work projects and support the deployment, improvement, and documentation of our corporate device environment, with a focus on Apple related products.
Position:
Position Details
- Manage and administer client system infrastructure for primarily MacOS and JAMF
- Creation of scripts and\or policies for the deployment of application and settings
- Drive a client security-focused model and maintain best practices in an global enterprise environment
- Investigate, diagnose and deploy fixes for unique and complex systemic problems
- Coordinate and perform well-organized and timely deployments of application, major upgrades, security updates and patches
- Planning and administration of enterprise Operating Systems and application software including deployment and package management
- Work together with other global members as a combined global escalation point between different support teams for device and client issues
- Collaborate and work with cross-functional teams to manage client systems as they relate to internal infrastructure
Mandatory Qualifications:
- Bachelor's degree or equivalent in Computer Science, Engineering, or a related technical field
- 3+ years related experience in deployment and management of a corporate
- Windows, Mac or mixed environment
- Experience with MacOS/JAMF/Scripting/Intune/EMM and Cloud technologies
- Working knowledge with the following technologies: AD, AAD, TCP/IP, DNS, DHCP, and networking
- Understanding of Device based Zero-Trust
- Business Level English (TOEIC 800 or above)
- Certification: Jamf 200
Desired Qualifications:
- 5+ years experience managing endpoints in a corporate environment
- Experience in managing MacOS and iOS devices, Linux desktops, and Android devices
- Strong desire to adapt cutting edge technologies
- Knowledge/experience in Endpoint security software operations - NGAV, EDR, PAM
- Business Level Japanese
- Certification: Jamf 300+
#Engineer #Infrastructureengineer #Technologymanagementdiv
System Infrastructure Engineer - Core Technologies Section, Corporate IT Infrastructure Department (CITID)
Office
Rakuten Crimson House, Japan
Full Time
September 4, 2025