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System Infrastructure Engineer - Core Technologies Section, Corporate IT Infrastructure Department (CITID)

Rakuten.com

Office

Rakuten Crimson House, Japan

Full Time

Job Description:

Department Overview

We're looking for a motivated Device Engineer within the Corporate IT Infrastructure Department to work projects and support the deployment, improvement, and documentation of our corporate device environment, with a focus on Apple related products. 

Position:

Position Details

  • Manage and administer client system infrastructure for primarily MacOS and JAMF
  • Creation of scripts and\or policies for the deployment of application and settings
  • Drive a client security-focused model and maintain best practices in an global enterprise environment
  • Investigate, diagnose and deploy fixes for unique and complex systemic problems
  • Coordinate and perform well-organized and timely deployments of application, major upgrades, security updates and patches
  • Planning and administration of enterprise Operating Systems and application software including deployment and package management
  • Work together with other global members as a combined global escalation point between different support teams for device and client issues
  • Collaborate and work with cross-functional teams to manage client systems as they relate to internal infrastructure

Mandatory Qualifications:

  • Bachelor's degree or equivalent in Computer Science, Engineering, or a related technical field
  • 3+ years related experience in deployment and management of a corporate
  • Windows, Mac or mixed environment
  • Experience with MacOS/JAMF/Scripting/Intune/EMM and Cloud technologies
  • Working knowledge with the following technologies: AD, AAD, TCP/IP, DNS, DHCP, and networking
  • Understanding of Device based Zero-Trust
  • Business Level English (TOEIC 800 or above)
  • Certification: Jamf 200

Desired Qualifications:

  • 5+ years experience managing endpoints in a corporate environment
  • Experience in managing MacOS and iOS devices, Linux desktops, and Android devices
  • Strong desire to adapt cutting edge technologies
  • Knowledge/experience in Endpoint security software operations - NGAV, EDR, PAM
  • Business Level Japanese
  • Certification: Jamf 300+

#Engineer #Infrastructureengineer #Technologymanagementdiv

System Infrastructure Engineer - Core Technologies Section, Corporate IT Infrastructure Department (CITID)

Office

Rakuten Crimson House, Japan

Full Time

September 4, 2025

company logo

Rakuten

Rakuten