At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Software Developer II - Microsoft Dynamics 365

Location

Cleveland

Facility

Remote Location

Department

ITD Epic Front End Systems-Information Tech Div

Job Code

T98685

Shift

Days + Call

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

We are seeking an experienced and self-motivated developer with hands-on expertise in Microsoft Dynamics 365—preferably in modules such as Sales, Customer Service, or Marketing—and the Microsoft Power Platform. This role is ideal for someone who thrives in a small, agile team and can work independently with minimal supervision.

The position focuses on back-end development with limited business consulting responsibilities. The successful candidate will contribute to a variety of internal projects across the Cleveland Clinic, supporting both patient and caregiver experiences. One of the initial key projects will involve building a Talent Community CRM to onboard over 1,000 new caregivers, playing a pivotal role in shaping the future of the Neurological Institute expansion at our Main Campus.

We value work-life balance and are committed to maintaining a standard 40-hour work week. This is a traditional Monday–Friday, 8 AM–5 PM role, with flexibility and no planned overtime. This position works remotely with a preference for OH, NV or FL.

The ideal candidate should have hands-on experience with at least one Dynamics 365 module (Sales, Customer Service, or Marketing), along with a solid technical background in customizing, extending, and integrating D365 using Microsoft technologies such as Power Platform, C#.NET, JavaScript, PCF, and data integration tools like SSIS, KingswaySoft, and Azure Data Factory (ADF).

A caregiver who excels in this role will:

Iterate with team members around analysis, design and development of software systems.

Be responsible for developing new software and proofing/testing the development to ensure production of a quality product.

Work with lead developers, lead engineers and senior developers to ensure software development and engineering standards are met.

Make recommendations which yield a more cost-effective product and better streamlined workflows while supporting team strategy in development approach.

Observe operational and clinical workflow and work to build solutions around observed behaviors.

Help to translate clinical problems into innovative healthcare solutions.

Provide technical support to other developers when project support is needed.

Gather business and application specific requirements.

Ensure all requirements are met as well as maintained within defined project scope and documented within documentation management system.

Keep up with industry trends and bring new ideas and industry solutions to healthcare for a unique application.

Minimum qualifications for the ideal future caregiver include:

Five years of experience in software development.
High School Diploma/GED required
ITIL Foundations Certification upon or within six months of hire

Preferred qualifications for the ideal future caregiver include:

Bachelor’s Degree in MIS, Computer Science or Engineering

Experience building Dynamics 365 Customer Service, Marketing and / or Sales Apps

Experience with Power Automate, Data Verse and Model Driven Apps - Build and Support

Experience with hospital or medical systems

Experience with Agile development processes, including regular sprints, rapid iterations and frequent user feedback

Familiarity with continuous integration principles and application/platform deployment best practices, including change control processes

Experience with Power Automate, Data Verse and Model Driven Apps - Build and Support

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities