Quality Systems Coordinator

Job Summary:

The Quality Systems Coordinator is responsible for implementing, evaluating, and maintaining the company’s quality system (QS) including documents and records. 

Duties/Responsibilities:

• Business Systems (Doc & Data Control) Coordinator (ISO, Safety, Environmental, etc.)
  • Create or edit documents in company format.
  • Request review and approval of new and revised QS documents.
  • Prepare documentation and maintain records of compliance.
  • Communicate QS document changes to affected employees.
  • Support and harmonize best practice documents and procedures across multiple sites.
  • Collaborate with teams to enhance operational efficiency and regulatory compliance.
  • Maintain document records matrices of cross-references between QS documents with other criteria, such as training requirements, etc.
• Internal Audit Coordinator
  • Create and maintain audit schedules for audit teams.
  • Create and maintain associated audit documents, including improvement activities.
  • Conduct internal audits (including Process, 5S, etc.).
• Customer Audit Coordinator
  • Coordinate team and document schedules.
  • Create and maintain associated customer audit documents.
• Management Review Coordinator
  • Gather quality data. Interpret and report metrics to management or staff.
• Trainer support
  • Conduct training classes (Quality management systems, and other operations).
  • Train internal auditors.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Thorough understanding of quality standards, customer system requirements and methodology
• Excellent organizational skills and attention to detail
• The ability to work independently. 
• Managing time and multiple projects
• Analytical and problem-solving skills
• Leadership skills
• Proficient with Microsoft Office Suite or related software
• Knowledge of specific ISO standards
• Experience in the development and improvement of quality management systems

Education and Experience:

• 2 years of college course work or equivalent
• 5 years of related business systems experience, 3 years manufacturing experience
• ISO (or AS/ TS, etc.) Lead Auditor preferred

Physical Requirements:

The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

• While performing the duties of this job, the employee is regularly required to stand, walk and sit; use hands to finger, handle, or feel; and reach with hands and arms
• The employee is frequently required to talk and/or hear
• Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus
• This position may require travel to other Helios locations.

Work Environment:

The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

• While performing the duties of this job, the employee is exposed to a normal office environment and occasional manufacturing environments.
• Travel to other company locations may be required.

NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.  This description of duties is not intended to be all-inclusive nor to limit the discretionary authority of leadership to assign other tasks of a similar nature or level of responsibility.