Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job title: Medical Billing Specialist - Spain (m/f/d)

Department: International Accounting

Manager: Senior Director, International Accounting

Location: Madrid, Spain (Hybrid)

Background

With the Omnipod® insulin management system as its flagship product, Insulet Corporation is one of the fastest growing medical device companies internationally and in the US. Insulet (NASDAQ: PODD) is an innovative medical device manufacturer headquartered in Massachusetts. Our mission is to make life easier for people with diabetes through the Omnipod® product platform. The Omnipod® insulin management system offers an effective alternative to traditional methods of insulin treatment.

Job description

The Medical Billing Specialist is an important member of our team for Spain (and in the future potentially Portugal) based in our office in Madrid.

This role is initially reporting into the Senior Director, International Accounting (based in London, UK).

The Medical Billing Specialist is responsible for the timely and accurate invoicing of all incoming sales orders working closely with the Customer Care team and our third-party service providers.

Be part of an up-and-coming business and help us to actively shape it and become part of our success as we launch Omnipod® in Spain.

Responsibilities

You will work closely with our customer care team that processes the incoming orders from our customers and/or their health care professional.

You will be responsible for the timely and accurate invoicing of all our incoming sales orders to the relevant payers, working closely with our third-party service providers.

You will have to check that all required documentation for successful invoicing and collection is registered in our customer system and/ or ERP system.

You are responsible for ensuring that payers are contacted timely and adequately in case of invoice or collection issues either directly or indirectly via our third party service providers.

As required, you will also provide information to the International Accounting team related to the status of invoicing and collections.

Required qualifications

Training and experience

As a minimum, completed vocational training with initial work experience in finance and/or medical field (health insurance company, clinic, medical supply store, etc.).
A good understanding of the Spanish health care system as well as reimbursement channels, prescriptions for medical aids, medical billing, etc. in the various regions are an advantage.
Relevant experience in customer service as well as a friendly and competent manner when talking to payers and other stakeholders.
Protecting customer data is extremely important: therefore, bring a conscious, trusting approach to it.

Skills

Good knowledge of Office 365 programmes (Word, Excel, PowerPoint).
Attention to detail.
SAP and Salesforce knowledge is a plus.
Excellent oral and written communication skills.
Spanish speaking and good to fluent in English.
Self-motivated and positive team player.

What we offer

Growing company with a collegial environment

Responsible task with creative possibilities

Modern workplace with flexible working hours

Centrally located office in Madrid.

This position is hybrid and requires the candidate to be in the office at 2- 3 days a week. However, as Insulet launches Omnipod® in the Spanish market more days per week in the office might be required.

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