TikTok LIVE - Americas Business Operations Associate
TikTok.com
Office
Los Angeles, California, United States
Full Time
About the Team
The TikTok LIVE team’s mission is to work hand-in-hand with creators, influencers, and communities to create an environment that brings people together in real time through meaningful, interactive connections.
The Content Operations Associate will play a critical role in driving internal efficiencies, process improvements, and operational excellence across TikTok LIVE Operations. This role is designed for an individual contributor with 2–4 years of experience who is passionate about streamlining workflows, improving visibility into projects, and enabling our teams to scale impact more effectively.
We are looking for passionate and talented people to join the LIVE Operations team and support in our mission to inspire creativity and bring joy. The LIVE Operations team is obsessed with everything to do with TikTok LIVE. From content strategy, monetization, gifting, LIVE features, data analysis, creating campaigns and ensuring a fun and safe space for all of our LIVE users.
Responsibilities:
1. Project Coordination – Support the planning, tracking, and execution of LIVE Operations projects, ensuring deliverables are completed on time and aligned with business priorities.
2. Operational Efficiency – Identify inefficiencies in workflows (e.g., campaign execution, creator programs, cross-team collaboration) and help implement process improvements that reduce friction and improve speed-to-market.
3. Documentation & SOPs – Develop and maintain playbooks, templates, and standard operating procedures (SOPs) to enable consistency and knowledge sharing across the LIVE Ops team.
4. Reporting & Dashboards – Monitor project progress, update dashboards, and prepare recurring reports to provide leadership with visibility into key initiatives, risks, and outcomes.
5. Tool & Process Support – Help manage and optimize project management tools (e.g., Asana, Jira, Smartsheet, or internal systems) and support team adoption through training and best practices.
6. Cross-Functional Collaboration – Partner with Content Strategy, Creator Growth, Partnerships, Product, and Marketing teams to ensure alignment and smooth execution of LIVE Ops priorities.
7. Continuous Improvement – Proactively suggest process enhancements, communication improvements, and reporting mechanisms to strengthen overall operational efficiency.
The TikTok LIVE team’s mission is to work hand-in-hand with creators, influencers, and communities to create an environment that brings people together in real time through meaningful, interactive connections.
The Content Operations Associate will play a critical role in driving internal efficiencies, process improvements, and operational excellence across TikTok LIVE Operations. This role is designed for an individual contributor with 2–4 years of experience who is passionate about streamlining workflows, improving visibility into projects, and enabling our teams to scale impact more effectively.
We are looking for passionate and talented people to join the LIVE Operations team and support in our mission to inspire creativity and bring joy. The LIVE Operations team is obsessed with everything to do with TikTok LIVE. From content strategy, monetization, gifting, LIVE features, data analysis, creating campaigns and ensuring a fun and safe space for all of our LIVE users.
Responsibilities:
1. Project Coordination – Support the planning, tracking, and execution of LIVE Operations projects, ensuring deliverables are completed on time and aligned with business priorities.
2. Operational Efficiency – Identify inefficiencies in workflows (e.g., campaign execution, creator programs, cross-team collaboration) and help implement process improvements that reduce friction and improve speed-to-market.
3. Documentation & SOPs – Develop and maintain playbooks, templates, and standard operating procedures (SOPs) to enable consistency and knowledge sharing across the LIVE Ops team.
4. Reporting & Dashboards – Monitor project progress, update dashboards, and prepare recurring reports to provide leadership with visibility into key initiatives, risks, and outcomes.
5. Tool & Process Support – Help manage and optimize project management tools (e.g., Asana, Jira, Smartsheet, or internal systems) and support team adoption through training and best practices.
6. Cross-Functional Collaboration – Partner with Content Strategy, Creator Growth, Partnerships, Product, and Marketing teams to ensure alignment and smooth execution of LIVE Ops priorities.
7. Continuous Improvement – Proactively suggest process enhancements, communication improvements, and reporting mechanisms to strengthen overall operational efficiency.
TikTok LIVE - Americas Business Operations Associate
Office
Los Angeles, California, United States
Full Time
September 3, 2025