Member & Supplier Engagement Manager, AD México

Description

This role is pivotal in driving key member and supplier behaviors to maximize the adoption and core benefits of AD programs. You'll focus on improving member and supplier engagement, driving growth, and maximizing rebates, with a particular emphasis on AD Mexico’s operational effectiveness. Your responsibilities will include supporting the development and ongoing execution of member and supplier programs, creating key metrics, and implementing analytics to manage program performance and success.  

Primary Responsibilities:

1. Work closely with division leadership to develop and execute program strategy for driving core growth and analyze and report on member and supplier partner performance.
2. Develop and manage a tracking system to measure progress and identify opportunities within supplier partner programs to drive member purchasing behavior and incremental rebates. 
3. Coordinate, prepare for, participate in, and lead member and supplier partner business review meetings with divisional executives.
4. Report to divisional executives on member and supplier partner performance. Identify trends, conversion opportunities, program changes and or mix opportunities with the goal of maximizing earnings.
5. Hold weekly update meetings with the AD Mexico Vice President to review strategic supplier partner programs, the annual rebate forecast for these programs and potential tier attainment. 
6. Work closely with the AD Mexico Vice President, Member Engagement Electrical & Industrial Business Unit to align strategies and programs.
7. Start-up planning and close onboarding of new members and new suppliers. Look to maximize the AD membership and benefits from the beginning. Coordinate the actions, meetings, promotions, and all necessary activities to bring the best experience.
8. Coordinate and participate in the semestral business reviews. Coordinate and follow up on the actions requested from both Members and Suppliers. 
9. Support the Division’s Market Planning & Conversion Campaign program to drive member participation, grow participation rate, and deliver supplier satisfaction. Includes but is not limited to: 
10. Create consolidation/participation reports between members and suppliers to provide an understanding of mutual growth opportunities. 

Requirements

Knowledge, Skills, And Abilities:

• Anticipate needs 
• Flexible       
• Consistently reliable 
• Creative and solutions-oriented 
• Well organized and detail oriented 
• Effectively prioritizes and executes tasks in a high-pressure environment
• Executive presence to establish rapport with senior leaders, executives and rapport with our Members and Supplier Partners.
• Excellent listening skills. 
• High degree of candor; easy communication style with an outgoing and warm approach. 
• Assimilate opposing views and build consensus with senior executives.
• A positive attitude and ability to make things happen. 
• Excellent communicator; orally, in writing; 1:1 and 1: Group. 
• Strong presentation skills.
• Ability to successfully communicate, negotiate and resolve conflict (ability to be forceful but diplomatic).
• High energy, personable and outgoing.
• Excellent social skills.

Qualifications:

• Bachelor’s degree in a related area of Business Administration or engineering. MBA is preferred but not required. Experience may be a substitute for education.
• 5-7 years of work experience in a related field or at least 3 years of experience in or in support of the distribution industry. 
• Experience leading and/or working with committees, contract negotiations and supplier partners is strongly preferred.
• A demonstrable and consistent record of achieving goals.
• Expert-level Excel competencies and proficiency in data management.
• Ability to develop metrics, scorecards/dashboards, and analyze data.
• Proficiency in Microsoft® Windows, business intelligence, and familiarity with Project Management Software. 

Additional Comments:

• This position is based in AD Mexico Office, Atizapan, Mexico
• Travel: 40%-60% (domestic with occasional travel to US)