Medical Clinic Manager

Description

1. Responsible for hiring, training, orientation, coaching, progressive discipline and performance evaluations of direct reports.
2. Provides leadership to direct reports in the execution of work plans and long and short-term goals. Implements site level infrastructure and changes to supporting processes and systems. Implements and completes site goals.
3. Maintain and adjust work schedules and ensure optimal staffing across assigned areas within clinic(s).
4. Monitors and ensures compliance with medical protocols and administrative procedures, HIPAA, CLIA, OSHA and state and federal regulations.
5. Adheres to, reviews, and develops policies and procedures, making recommendations for improvements, updates, and/or changes to the Clinical Services Director.
6. Addresses and resolves patient-related issues (such as complaints, customer service, etc.) in collaboration with the Clinical Services Director.
7. Regularly interfaces with providers, managers, and staff to facilitate communication and improvement activities.
8. Analyzes patient flow problems and assists in instituting solutions.
9. Responsible for developing, managing and evaluating systems to promote lean practices and standard work.
10. Acts as a role model to support clinic and system policies and managerial decisions. Promotes teamwork and enhances a positive work environment. Encourages and supports teamwork and mutual respect among all coworkers.

Requirements