About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

At the forefront of mental health care, Greenbrook operates 95+ U.S. centers offering cutting-edge, FDA-cleared TMS (targeted electromagnetic stimulation for mood regulation) and Spravato® (for treatment-resistant depression and MDD with suicidal thoughts/actions). This innovative approach has already touched the lives of over 40,000 patients, with more than 1.3 million treatments administered.

Greenbrook, a subsidiary of Neuronetics, Inc., is seeking a Managed Care Specialist I to join our remote Revenue Cycle team. This is a full-time remote position, for a detail-oriented professional with 1-3 years of experience in credentialing. As a key liaison, you will support our managed care and credentialing operations by performing essential administrative tasks. This is a great opportunity to build a career in managed care and gain hands-on experience in a dynamic, remote environment. If you are a collaborative, organized problem-solver with a knack for technology, you will thrive in this role.

Why join Greenbrook:

Consistent Schedule: Full-time, Monday through Friday, remote position with flexible scheduling of 8a-5p, 8:30a-5:30p, or 9am-6pm EST/CST.
Contribute to a Meaningful Mission: Play a vital role in ensuring the financial health of our organization and supporting our ability to provide quality mental health services.
Competitive Salary and Comprehensive Benefits: Enjoy a competitive salary and a generous benefits package including 401(k) with company match, paid time off, and comprehensive medical, dental, and vision benefits.

What You'll Be Responsible For:

Liaison and Coordination: Act as the primary liaison between providers, internal operations, payers, and our third-party credentialing vendor. Ensure seamless communication and process flow.
Document and Data Management: Collect, review, and organize critical provider documentation, including licenses, DEA certificates, and malpractice information, to meet payer and regulatory requirements.
Provider Support and Communication: Communicate effectively with providers via email to obtain necessary documentation and share updates. Maintain organized and compliant records in various systems.
System and Platform Navigation: Utilize and coordinate between multiple systems, including CRM platforms like Salesforce, FreshService, and Athena, as well as spreadsheets and other departmental tools. You must be comfortable following complex workflows.
Payer Enrollment Support: Provide administrative support for broader managed care functions, including preparing documentation for payer enrollment and assisting with provider data management.

What You Bring:

Experience: 1-3 years in healthcare, insurance, or administrative roles with solid knowledge of credentialing. A bachelor's degree in healthcare administration or a related field is preferred.
Technical Skills: Proficiency in Microsoft Office, particularly Excel. You must be comfortable with complex spreadsheets and prepared to quickly learn and work across multiple systems (e.g., Salesforce, Athena, CredStream, AllScripts, SharePoint).
Attention to Detail: Exceptional organization and a meticulous approach to documentation and data entry are a must.
Communication Skills: Strong verbal and written communication skills with the ability to build and maintain professional relationships with both internal and external parties.
Knowledge of the Industry: Familiarity with provider credentialing and payer enrollment. Experience with CAQH, NPPES, and PECOS is highly preferred.

Who You Are:

A Natural Collaborator: You're a team player with excellent communication skills. You build strong, professional relationships with both internal teams and external stakeholders.
Highly Organized: Your attention to detail is exceptional. You thrive on keeping everything in order and ensuring accuracy in all your work.
A Quick Learner: You have a talent for picking up new technologies and systems quickly, adapting to new processes with ease.
A Problem-Solver: You have a basic understanding of healthcare administration or billing processes, which helps you navigate challenges and find solutions.

Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

Who we are:

To learn our WHY: https://youtu.be/yrr-wlFftT0 | Patient stories on HOW we transform lives: https://www.greenbrooktms.com/patient-stories

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.

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