Restaurant To-Go Host - Eataly Yorkville

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

At Eataly, this position is known as a Sales Associate (Restaurants). A Restaurant To-Go Host is the first and last point of contact with guests at a restaurant and is responsible for diligently and efficiently overseeing takeout and delivery service. Reports to the Restaurant Manager.

• Receives to-go orders for restaurants and accurately inputs them into the system 
• Takes, processes and packages delivery orders
• Assists customers with food options and any questions regarding the menu
• Ensures takeout and delivery orders are provided to the assigned customer
• Provides friendly and prompt service
• Performs other duties as required or assigned

Qualifications

• 1+ year of experience in a high-volume restaurant
• Basic computer skills
• Excellent communication skills
• Customer service orientated and a passion for hospitality
• Ability to multi-task and answer customer questions
• Knowledge of Open Table, RESY or other reservation systems preferred
• High school diploma or equivalent preferred

Job Requirements

• Availability to work a flexible schedule including evenings and weekends
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to do occasional lifting

Additional Information

Benefits And Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability).  Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds.  Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.