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Collections Specialist

ProMach

Office

Fort Worth, Texas, United States

Full Time

Are you a whiz with numbers? Have you been told that you Excel at making spreadsheets? Do you love the thrill of balancing books? At ProMach, our accounting and finance teams consistently deliver excellence through their meticulous attention to detail, strategic financial planning, and commitment to upholding ethical and transparent financial practices.

We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you thrive in an environment where you can serve as a trusted advisor, we want to talk to you.

Do we have your attention? Keep reading.

 

ID Technology is looking for a new Collections Specialist. You will contribute to the success of the company by reducing aging receivables and optimizing the cash conversion cycle.

Are you intrigued about this work?

  • Contact customers via phone calls and/or correspondence to collect overdue invoices.
  • Provide excellent customer service by addressing accounts receivable issues, processing customer refunds, reviewing account adjustments, and resolving discrepancies and short payments.
  • Monitor and maintain customer calls, account adjustments, and small balance write-offs.
  • Take accountability for reducing delinquency on assigned customer accounts.
  • Collaborate with the Division Controller, Sales Team, and Management to expedite the collection process when necessary.
  • Maintain regular and timely communication with the Division Controller and Division Management regarding the status of customer accounts.
  • Foster effective and cooperative relationships with the Division, Customers, and AR Team.

If this sounds like you, we want to connect!

  • A two or four-year degree in Accounting or a related field.
  • Minimum of 2 years of experience in accounts receivable; experience handling multiple regions and/or divisions is preferred.
  • Knowledge of billing and collections procedures.
  • Strong understanding of Accounts Receivable processes.
  • Strong attention to detail with a goal-oriented mindset.
  • Intermediate knowledge of Excel, including working with spreadsheets, pivot tables, and import/export files.
  • Proficiency in ERP and/or Accounting software programs.
  • Excellent customer service and relationship management skills.
  • Strong written and verbal communication skills.
  • Ability to prioritize and manage multiple responsibilities effectively.

What’s in it for you?

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental/vision programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Pro Mach, Inc.

We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!

More career opportunities to consider!

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#IDTEC 

Collections Specialist

Office

Fort Worth, Texas, United States

Full Time

September 2, 2025

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ProMach

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