Transaction Manager

About Homeward

Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market.

Founder and CEO Tim Heyl, owner of one of the fastest-growing agent teams in the country, started Homeward in 2018 to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience.

We’re a fully remote company with a diverse team spread across several countries - Grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them.

About The Opportunity

The Transaction Manager will be a highly organized and detail-oriented individual who will manage a high volume of transactions, ensuring a smooth and timely process from contract to close by coordinating communication, documentation, and deadlines among all parties involved

This position will require you to proactively manage your pipeline, work cross-functionally to solve file challenges, ensure an on-time close, and provide a delightful experience for all parties (e.g., agents, title companies, etc.).

Note: This role will require occasional evening & weekend availability (primarily to address urgent file challenges).

In This Role, You Will:

• Be responsible for on-time closings by effectively and proactively managing a high-volume pipeline size 
• Develop relationships with agents by establishing yourself as a reliable/knowledgeable point of contact
• Proactively communicating important updates to your partner agents (e.g., closing expectations, timelines, potential delays)
• Audit real estate files (across multiple states) to develop an outstanding items checklist to share with partner agents on a regular basis
• Track and update critical dates, details, forms, and contracts in our CRM (Salesforce) for files in your pipeline
• Ensure all pre-closing items have been ordered, received, and approved (i.e., HOA docs, Surveys, payoffs) in a timely manner
• Collaborating with the Sales and TC team to ensure we have all the necessary deliverables from our agents and sellers
• Proactively follow up with agents to ensure outstanding items get delivered to you in a timely manner to meet an on-time close (e.g., includes repair summaries, other amendments, seller repair receipts, etc.)

What You’Ll Bring:

• 3+ years of Real Estate transaction coordinator or management experience
• Ownership mentality, you approach problems with a solutions mindset to get things done
• An intrinsic desire to serve customers and provide a delightful, seamless experience
• Strong time-management and pipeline management skills
• An ability to remain focused and execute under pressure of deadlines and multitasking
• Exceptional organizational skills
• Attention to detail and the ability to achieve thoroughness and accuracy
• Ability to adapt and respond to changing priorities and processes as needed
• Impeccable written and verbal communication skills 
• Salesforce proficiency is a nice-to-have
• Contract knowledge in multiple states is a nice-to-have

Pay & Benefits:

• Compensation range: $55,000 Base Salary + Bonus opportunity.
• Remote-first environment (our Headquarters are in Austin, TX)
• Company-wide bonus 
• Exciting stock option grant for every full-time employee 
• 401(k) employer contribution match 
• Health and wellness benefits, including medical, dental, vision, and life insurance
• Twenty days of vacation, five sick days, twelve company holidays, and two floating holidays each year
• Generous paid parental leave of up to 14 weeks

See more about how Homeward takes care of our team by providing a generous package of benefits here.

Value-Driven Employee Experience

THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.

ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.