Senior Client Executive

The purpose of this roles is to support the Client Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.

Job Description:

Key responsibilities and accountabilities: (or 'Duties')

Client & Internal Relationships:

· Manage day-to-day client interaction

· Manage expectations of clients and deliverables

· Advice clients on best ways to integrate media into their advertising and marketing programs

· Assist Director in growing business opportunities within current clients

· Keep up with the latest trends in media

· May be responsible for informing team/client of new opportunities or issues

· Participate and lead, if appropriate, face to face client and vendor meetings

· Build positive relationships with internal and external teams

· Assess problems and concerns in a systematic, logical and rational manner

· Proactively resolve issues, know when to and to whom to escalate

· Provide guidance to team members nurture/promote team environment

· May be responsible for constructing and delivering accurate, honest and timely performance management documents

· Capable of managing multiple deliverables and ability to seamlessly transition among them in a timely and efficient manner

Communications Skills:

· Expresses oneself clearly and concisely in oral communications in English

· Writes in a clear, compelling and concise manner

· Organizes ideas and information logically and sequentially

· Assists in the development of media/digital presentations and tactical POVs, as needed

· Develop client reports that are clear, compelling and persuasive

· Ensure key information is provided to team regarding client issues, internal agency issues, changes in account status, etc.

Media Skills:

• Knowledge of local media, digital, SEM and social landscape and consistently keeps up to new digital trends
• Knowledge of digital tools (LinkedIn, DV360, Google adwords, Meta etc)
• Ability to understand and analyze digital data, review reports and set benchmarks
• Ability to devise digital solutions as part of overall media strategies for clients
• Support media and digital training for the team as necessary

Account Management Skills:

· Able to guide and supervise planners to create and maintain media plan flowcharts and media buy authorizations based on clients various initiatives

· Able to guide and supervise implementation and operational aspects of the business including digital ad serving, digital operations, finance operations and traditional media buying operations.

· Able to coordinate with team, vendors, operation and external parties and deliver timely

Qualifications:

• University graduate
• minimum 2 to 3 years of media planning/ digital experience
• Thrives in a fast pace, constantly changing environment; can adapt plans due to changes in client objectives, priorities or budgets while minimizing impact on project momentum
• Strong analytical skills, ability to relate results to client business objectives
• Balanced ability to perform analytically and creatively
• Media vendor negotiation experience
• Digital Implementation experience
• Well organized multi-tasker able to work independently
• Good English and interpersonal communication, secondary language skills a plus
• Good Team player
• Detail-minded and able to work under pressure
• Ability to work with numbers, Meticulous work
• Comfortable to work with Microsoft suite such as powerpoint and excel

Location:

Singapore

Brand:

Carat

Time Type:

Full time

Contract Type:

Permanent