Director of Food and Beverage

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About The Location:

Old-world elegance along the Caspian Sea. Straddling the Middle East, Europe and Asia, the enigmatic capital of Azerbaijan sits on the coast of the opal-blue waters of the Caspian Sea, with the Caucasus Mountains to the west. Our beaux-arts–style Hotel is perched along the waterfront in the heart of central Baku, with the medieval walls of the Inner City just steps away and a trio of flame-shaped, modern skyscrapers flickering nearby. It’s a contrast that perfectly sums up our evolving city: ancient, modern and a little daring, all at once. Join us for breakfast on the terrace at Zafferano, followed by a relaxing treatment in our sun-lit penthouse Spa, then come discover Baku with us.

About The Role

We are currently looking for a motivated and experienced Food & Beverage Director to join our Executive Team. This senior leadership role is vital to the success of the Food & Beverage Division and plays an important role in shaping the hotel’s strategy, innovation, and excellence in guest service.

As Food & Beverage Director, you will oversee all F&B outlets, culinary, and stewarding operations, leading a talented team to ensure outstanding quality, innovation, and service standards that reflect the Four Seasons brand. Your leadership will influence guest satisfaction, team development, operational efficiency, and overall financial performance. 

Some travel is required for training, conferences and special events. 

What you will do

• Oversee all culinary and stewarding operations to maintain the highest quality and hygiene standards.
• Drive innovation and service excellence across all F&B outlets, ensuring an exceptional guest experience.
• Lead recruitment, training, performance management, and succession planning to build strong team capabilities.
• Manage daily F&B operations, including scheduling, capacity planning, and cost control.
• Collaborate with Sales & Marketing to develop and execute strategies that drive revenue and enhance brand visibility.
• Be accountable for daily P&L and achieving monthly, quarterly, and annual revenue goals.
• Align F&B offerings with guest trends and business strategies to maximize market relevance.
• Design and implement operational tools, SOPs, and guidelines to ensure consistency and compliance.
• Ensure adherence to quality standards and legal requirements across all operations.
• Optimize F&B systems, including inventory and billing platforms, to enhance efficiency and accuracy.
• Foster positive relationships with brand partners, internal departments, and external stakeholders.
• Champion menu and beverage innovation in collaboration with culinary teams to boost guest satisfaction and revenue.
• Represent the F&B division at industry events and maintain a strong professional network.
• Cultivate a positive and engaging work culture, acting as a mentor and visible leader within the operation.
• Build strong relationships with guests to drive loyalty and repeat business.
• Take on additional projects and responsibilities as required by senior leadership.

What You Bring

• Minimum of 5–7 years of progressive Food & Beverage management experience within a luxury hotel or resort environment.
• Degree in Hotel/Restaurant Management, Business Administration, or equivalent professional experience.
• Proven leadership skills with the ability to inspire, develop, and manage diverse teams.
• Strong strategic thinking, operational expertise, and well-developed problem-solving abilities.
• Demonstrated business acumen, including budget management, forecasting, and P&L accountability.
• In-depth understanding of global F&B trends, guest expectations, and service excellence.
• Excellent communication, interpersonal, and relationship-building skills across all levels of the organization.
• Ability to remain adaptable, make quick decisions, and manage competing priorities in a dynamic environment.
• High proficiency in relevant IT systems and operational software.
• Commitment to maintaining the highest standards of hygiene, health, safety, and regulatory compliance.
• Fluent in English (spoken and written); additional language skills are a plus.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Participation in the hotel’s executive decision-making process.
• Opportunities for professional development and training.
• Access to Four Seasons’ global employee benefits including travel privileges.
• A dynamic and inclusive workplace where your leadership will make an impact.

Schedule & Hours:

This is a Full-Time position. Candidates must be able to work Mornings, Nights, Weekends, and Holidays according to business mandates.

The management level for this position is:

Operations - Division Head

The transferring employee will be provided by work authorization for the country in which the position is located.