Underwriting Assistant (12 months Fixed Term Contract)

You desire impactful work.
 

You’Re Rga Ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 500 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

General Summary

RGA SEA and Hong Kong Underwriting & Claims’ team is looking for an enthusiastic, energetic, smart candidate for supporting UW and claims operations based out of Kuala Lumpur, Malaysia on a full-time basis. If you are passionate about servicing clients and running efficient operations, then this role could an exciting opportunity for you.

Principal Duties & Responsibilities (Essential Functions)

Case Setup:

• Assist in efficient set-up of new Individual and/or Group life coverage (underwriting and claim referral cases) into RGA systems as per laid down process and agreed timelines.
• Allocating the referrals to Underwriters / claim adjudicators on daily basis according to their authorities and availability.
• Review and verify basic information provided on life / health insurance applications and supporting documents.
• Conduct capacity check for cases.

Uw/Claims Operations:

• Prepare and handle various kinds of monthly/quarterly UW reports, dashboards, assist in preparing project status updates/ reports, MS Power point slide deck etc.
• Coordinate, manage and communicate with other RGA teams like administration and / or RGA’s clients to reconcile any received cessions / statements, confirm placement details, clarify, and resolve statement or placement discrepancies etc.
• Update various internal records within the department.

Communication:

• Manage internal and external queries and access requests for RGA’s Underwriting guidelines portal.

Logistics and other ad hoc tasks:

• Assist / co-ordinate for arranging logistics for internal meetings, client workshops, seminars, webinars etc.
• Assist team or manager for ad hoc projects including system testing (UAT) etc.
• Assist on other ad hoc tasks as assigned by the team/manager.
• Ability to follow instructions and work within timelines.

Qualifications:

• Strong attention to detail and a meticulous approach to work.
• Quick learner with the ability to adapt to new tasks and challenges.
• Background in biochemistry, which will be beneficial in understanding complex cases.
• Excellent communication and coordination skills.
• Ability to work independently and as part of a team.
• Open to consider fresh graduate applicants

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.